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MoneyKey

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Installment Loans and Lines of Credit between $200-$3,500
MoneyKey is an online lender and service provider.
Apply online and verify your information; the process is quick1. If your application is approved, you may receive funds the same business day2.
MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, Tennessee, Utah and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization and a Credit Access Business. In this state, loans are funded by third-party lenders and serviced by MoneyKey.
The CC Flow Line of Credit is provided by CC Flow, a division of Capital Community Bank, a Utah Chartered bank, located in Provo, Utah, Member FDIC. The CC Flow Line of Credit is serviced by MoneyKey.
1Not all applications are approved; duration of process may vary.
2If approved, any requested funds may typically be deposited into your bank account the same business day. For specific funding cut-off times here.


moneykey.com
Wilmington, DE, United States
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MoneyKey Reviews Summary

MoneyKey has garnered a mixed reputation, with many customers praising its efficient service and supportive customer representatives who provide clear explanations of loan terms. Users appreciate the quick access to funds and the flexibility in repayment options, often highlighting the professionalism and patience of staff. However, concerns arise regarding high fees and the complexity of repayment structures, leading some customers to feel misled. Additionally, there are reports of unauthorized transactions and account freezes, which have contributed to skepticism about the company's integrity. Overall, while MoneyKey is recognized for its customer service, potential borrowers should be cautious and fully understand the terms before proceeding.

This summary is generated by AI, based on text from customer reviews

service
20
shipping
7
returns
7
This company responds to reviews on average within 14 days

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Pennsylvania
1 review
0 helpful votes
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Andrea
November 30, 2017

She was very nice and patient with me and helped me out a lot, I was able to sign my loan documents with her on the phone waiting patiently

Date of experience: November 29, 2017
California
1 review
0 helpful votes
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Fksescila
November 29, 2017

Very, outstanding. I have Been with your company for a while and always treated with respect. Thanks again.

Date of experience: November 28, 2017
Germany
1 review
0 helpful votes
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Great Service!
November 29, 2017

The company is very helpful and well answer all your questions. I have asked every question possible pertaining to muy situation from cost to how to save paying back along the way. They have been truthful and sincere.

Date of experience: November 28, 2017
New Jersey
1 review
0 helpful votes
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Great service. Honest and professional staff. Amanda H did a wonderful job. I will definitely be using their services in the future.

Date of experience: November 27, 2017
Texas
1 review
0 helpful votes
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Will use again friendly fast Amanda H is. Awesome... always there when they needed. Will recruit mend to others

Date of experience: November 25, 2017
Washington
1 review
0 helpful votes
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Awesome
November 25, 2017

Kristen was the MOST polite CSR I have talked to today. She was knowledge able and very friendly and assertive and outgoing. Kristen was extremely nice to talk with. I would love it if all of the CSR's in the world worked for the customer like Kristen. You go girl!

Date of experience: November 24, 2017
Idaho
1 review
0 helpful votes
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Loan
November 23, 2017

Associates are easy to contact and understand. Amanda was very helpful. Always great customer service when I call.

Date of experience: November 22, 2017
Minnesota
1 review
0 helpful votes
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Amanda H was fantastic from start to finish of the process to short phone calls 5 minutes online reviewing signing documents fantastic experience as usual long time customer thank you

Date of experience: November 18, 2017
Ohio
1 review
0 helpful votes
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Even though I couldn't have my money in the account I wanted it in, Komal went the extra mile to rework my application and make sure I had the money I needed. Very polite and professional. Great representation for a company. Thanks Money Key!

Date of experience: November 16, 2017
Ohio
1 review
0 helpful votes
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Loan Applicatin
November 16, 2017

Komal was very professional and helpful. Very knowledge about her work. I would recommend her to others.

Date of experience: November 16, 2017
Ohio
1 review
0 helpful votes
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They were very helpfull.
November 16, 2017

The lady was very professional and curtious. If I ever needed to borrow again I would come here again.

Date of experience: November 15, 2017
Texas
1 review
0 helpful votes
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Received Quality Customer Svc from Rep: Cassandra. She was very Professional, prompt & courteous. She is an asset to your Business! Thank you!

Date of experience: November 14, 2017
Texas
1 review
0 helpful votes
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Great Day
November 15, 2017

I have had a very pleasant experience with Amanda today for my loan needs. This is my second loan with Moneykey and this time went much smoother

Date of experience: November 14, 2017
Texas
1 review
0 helpful votes
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If you need assistance outside of conventional loans, Moneykey is very helpful, friendly and efficient.

Date of experience: November 14, 2017
New Jersey
1 review
0 helpful votes
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Money key really helped me out and was very fast and curious to my needs. Ms. Eveyln was very nice and sweet. And cared about my loan application.

-casey Crawford

Date of experience: November 13, 2017
New Mexico
1 review
0 helpful votes
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Ms Evelyn J was the bestGreat and fast helpful and kind rep squared me away fast and easy process, She help me with everything i needed help with was patient and kind the entire time

Date of experience: November 13, 2017
Delaware
1 review
0 helpful votes
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Mireya
November 14, 2017

Mireya R was very helpful, friendly, and efficient. She made this process totally easy and quick. She explained the payback options and the loan agreements very thoroughly.

Date of experience: November 13, 2017
Germany
1 review
0 helpful votes
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Customer representive
November 14, 2017

Renee was great, very helpful and was patience. She answered all my questions, I was satisfied with my service

Date of experience: November 13, 2017
Texas
1 review
0 helpful votes
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Andrea
November 14, 2017

Andrea wad very professional, nice and explained everything I needed to do and when the loan would be do. She was very nice and walked me through the whole process.

Date of experience: November 13, 2017
California
1 review
0 helpful votes
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Amanda
November 13, 2017

She was very helpful and the call was fast. No problems with getting my loan approved and stayed on the line with me to make sure.

Date of experience: November 12, 2017