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MoneyKey

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Installment Loans and Lines of Credit between $200-$3,500
MoneyKey is an online lender and service provider.
Apply online and verify your information; the process is quick1. If your application is approved, you may receive funds the same business day2.
MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, Tennessee, Utah and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization and a Credit Access Business. In this state, loans are funded by third-party lenders and serviced by MoneyKey.
The CC Flow Line of Credit is provided by CC Flow, a division of Capital Community Bank, a Utah Chartered bank, located in Provo, Utah, Member FDIC. The CC Flow Line of Credit is serviced by MoneyKey.
1Not all applications are approved; duration of process may vary.
2If approved, any requested funds may typically be deposited into your bank account the same business day. For specific funding cut-off times here.


moneykey.com
Wilmington, DE, United States
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MoneyKey Reviews Summary

MoneyKey has garnered a mixed reputation, with many customers praising its efficient service and supportive customer representatives who provide clear explanations of loan terms. Users appreciate the quick access to funds and the flexibility in repayment options, often highlighting the professionalism and patience of staff. However, concerns arise regarding high fees and the complexity of repayment structures, leading some customers to feel misled. Additionally, there are reports of unauthorized transactions and account freezes, which have contributed to skepticism about the company's integrity. Overall, while MoneyKey is recognized for its customer service, potential borrowers should be cautious and fully understand the terms before proceeding.

This summary is generated by AI, based on text from customer reviews

service
20
shipping
7
returns
7
This company responds to reviews on average within 14 days

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Virginia
1 review
0 helpful votes
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Excellent!
December 9, 2017

Mireya was very friendly and attentive to my needs when I called very early in the morning. She walked me through the process, answered all of my questions while still having a professional and pleasant attitude. I would definitely recommend this company to everyone because of the great experience with Mireya that I had.

Date of experience: December 8, 2017
California
1 review
0 helpful votes
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I called and asked for a lead or supervisor to let them know that my customer service agent was extremely helpful, proffesional and made this process very simple and clear and I wanted to write a review on him. He sent me a link and his name and it hot delegated from my mailbox. I got into my account / chat and o was sent this ( not what I asked for) but will have to do.
His name was Suno I think, he was in Canada and this gentleman was respectful, pleasant, kind and just a very helpful agent who knew his job and works well with people. Please make sure this gets to his supervisors.
Thank you
Leona St. Onge
Utah

Date of experience: December 7, 2017
Texas
1 review
0 helpful votes
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Great customer service. Very helpful and kind. She walked me through the entire process and stayed on the line in case I had any questions. She is one of the best at what she does.

Date of experience: December 7, 2017
Texas
1 review
0 helpful votes
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Andrea
December 8, 2017

Andrea was very understanding and patient when I was frustrated and didn't understand the loan. Very professional!

Date of experience: December 7, 2017
Texas
1 review
0 helpful votes
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EXCELLENT SERVICE
December 8, 2017

Andrea was extremely helpful and patient. I really appreciate all her help. My computer was giving me trouble and she just told me it was not a problem and waited for me to finish. The world needs more people like her.

Date of experience: December 7, 2017
Texas
1 review
0 helpful votes
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Tammy
December 7, 2017

Tammy was very courteous and helpful. She was also very informative and she help me handle my loan in a timely manner. I was very pleased with her, she made the whole process enjoyable

Date of experience: December 6, 2017
Texas
2 reviews
0 helpful votes
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Very, very satisfied. Easy to apply. Kristin very easy to understand and very courteous. Past experience with Money Key very satisfactory.

Date of experience: December 6, 2017
Texas
1 review
0 helpful votes
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Tammy
December 6, 2017

Great service 100% effort. Tammy provided great service. Thank you for having people like Tammy...

Date of experience: December 5, 2017
Illinois
1 review
0 helpful votes
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Conveniant
December 6, 2017

I contacted MK on 12/3 and had my loan by 12/4! This is the fastest, easiest lending process I've ever experienced. Diana the representative really helped me out!

Date of experience: December 5, 2017
Pennsylvania
1 review
0 helpful votes
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She did a great job! She was easy to talk to and she got the job done. I hope to be back again soon.

Date of experience: December 5, 2017
Ohio
1 review
0 helpful votes
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Job well done
December 6, 2017

Mireya was thorough, patient and very helpful. She took the time to explain everything and wanted to make sure that she could help me on any way possible

Date of experience: December 5, 2017
Texas
1 review
0 helpful votes
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This is my second time with excellent service from Irene, she always tried to help me to log in to get my contract to sign, also she was very polite great job from Irene

Date of experience: December 4, 2017
Texas
1 review
0 helpful votes
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Amanda
December 5, 2017

Great and efficient service. Customer service was excelllent and I was made to feel as if i mattered.

Date of experience: December 4, 2017
Texas
1 review
0 helpful votes
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Doc
December 5, 2017

Courtesy company and genuine people that understand real life situations and will help you however they can.

Thank you Money Key

Date of experience: December 4, 2017
California
1 review
0 helpful votes
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Amanda
December 3, 2017

Amanda was nice and amazing! She really made my day! I am so glad I got to talk to her! We need more people like her!

Date of experience: December 2, 2017
Texas
1 review
0 helpful votes
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Awesome Amanda
December 3, 2017

Great and efficient service. They showed the best customer service a person could expect. Made me feel like I was top priority and got my loan done faster than I anticipated.

Date of experience: December 2, 2017
Texas
1 review
0 helpful votes
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Everything was fine
December 3, 2017

She did a great job in hand my loan application. Andrea she helping me and explain how the loan
How explain how much was my payment going to be

Date of experience: December 1, 2017
Texas
1 review
1 helpful vote
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Doing business with MoneyKey had always been a great experience, but today, Renee made doing business quick, pleasurable and extremely easy. She did great at walking me through every step and her customer service skills were above reproach. Thank you MoneyKey and THANK YOU Renee for making the holidays a little easier this year!

Date of experience: December 1, 2017
Texas
1 review
0 helpful votes
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EXCELLENT
December 3, 2017

Diana did an excellent job on my need and I thanks her much for being polite I highly recommend money key for any of your money problems. Love the installment loans.

Date of experience: December 1, 2017
Texas
1 review
0 helpful votes
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Amanda
December 3, 2017

Thank you so much for your help and I enjoyed the conversation. You were very helpful and knowlegeble in the product. As always the service is top notch and enjoy using you all.

Date of experience: December 1, 2017