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MoneyKey

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Installment Loans and Lines of Credit between $200-$3,500
MoneyKey is an online lender and service provider.
Apply online and verify your information; the process is quick1. If your application is approved, you may receive funds the same business day2.
MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, Tennessee, Utah and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization and a Credit Access Business. In this state, loans are funded by third-party lenders and serviced by MoneyKey.
The CC Flow Line of Credit is provided by CC Flow, a division of Capital Community Bank, a Utah Chartered bank, located in Provo, Utah, Member FDIC. The CC Flow Line of Credit is serviced by MoneyKey.
1Not all applications are approved; duration of process may vary.
2If approved, any requested funds may typically be deposited into your bank account the same business day. For specific funding cut-off times here.


moneykey.com
Wilmington, DE, United States
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MoneyKey Reviews Summary

MoneyKey has garnered a mixed reputation, with many customers praising its efficient service and supportive customer representatives who provide clear explanations of loan terms. Users appreciate the quick access to funds and the flexibility in repayment options, often highlighting the professionalism and patience of staff. However, concerns arise regarding high fees and the complexity of repayment structures, leading some customers to feel misled. Additionally, there are reports of unauthorized transactions and account freezes, which have contributed to skepticism about the company's integrity. Overall, while MoneyKey is recognized for its customer service, potential borrowers should be cautious and fully understand the terms before proceeding.

This summary is generated by AI, based on text from customer reviews

service
20
shipping
7
returns
7
This company responds to reviews on average within 14 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Excellant service
December 19, 2017

Think I would recommend Money Key to others, punctual responses, informative conversation, helpful to questions, etc. Thanks, Thanks! 1

Date of experience: December 18, 2017
California
2 reviews
1 helpful vote
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Mireya took her time and was patient in assisting me. She had to call my bank several times and never seemed impatient. She ensured my loan was completed even through the difficulties.

Date of experience: December 18, 2017
Texas
1 review
0 helpful votes
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Excellent
December 19, 2017

My experience was awesome, Myreya was very conscientious and helpful and responded kindly. I will give her an A+

Date of experience: December 18, 2017
Ohio
1 review
1 helpful vote
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Great service
December 19, 2017

Everything was quick and easy very helpful and respectful. Waiting was short customer service very informative and friendly.

Date of experience: December 18, 2017
Texas
1 review
0 helpful votes
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Andrea Review
December 19, 2017

Andrea was very polite and accurate and to the point. She is a great example of the leadership of your company.

Date of experience: December 18, 2017
District of Columbia
1 review
0 helpful votes
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Customer Service
December 19, 2017

Agent Mireya, help me with my problem and made my life just a little easier. I just want to say Thanks for your help and being so kind and awesome. Mireya, Thanks again for all your help

Date of experience: December 18, 2017
Texas
1 review
1 helpful vote
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Andrea
December 19, 2017

Service was as great... the information given was very helpful and I will be looking forward to using this service again

Date of experience: December 18, 2017
Texas
1 review
0 helpful votes
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Great customer service.
December 19, 2017

Very friendly, great customer service. They walk you through every part of the process. Andrea was very very helpful.

Date of experience: December 18, 2017
Texas
1 review
0 helpful votes
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Excellent
December 18, 2017

My experience was awesome, Ms Tammy responded kindly and she met my needs without any delay, she gave directions and instructions to help take care of my needs. I will give her excellent iin her job.

Date of experience: December 17, 2017
Ohio
1 review
0 helpful votes
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Amanda
December 18, 2017

Excellent! I had to change my loan amount and there was no hassle or long wait. I was pleased. Money Key has been Great!

Date of experience: December 17, 2017
Texas
1 review
0 helpful votes
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Tammy A is great!
December 18, 2017

Tammy was great in helping me. She was patient and very helpful and I appreciate her assisting me today. Thank you!

Date of experience: December 17, 2017
Krystal T.
New York
1 review
0 helpful votes
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Great Job Britney J
December 18, 2017

Thank you Britney J (Toronto site) for going over and beyond to assist me today. Professional, patient and knowledgeable. Great agent.

Date of experience: December 16, 2017
Texas
1 review
0 helpful votes
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Thank You
December 16, 2017

I was treated with courtesy and had everything explained to me perfectly in a timely manner. Thank you so much for all of your help.

Date of experience: December 15, 2017
Wisconsin
1 review
0 helpful votes
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Loan application
December 16, 2017

Was very helpful in all my needs, I was directed to the correct person and was given the correct information. Agent was polite

Date of experience: December 15, 2017
Missouri
1 review
0 helpful votes
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Money Key is so reliable and easy to deal with I can always call or email them and I can always count on them t email me reminders about the status of my loan. I called today to reborrow funds and Irene was very prompt with giving me the information I needed and was very happy to assist me in my request. Thanks so much Irene & the Money Key team!

Date of experience: December 15, 2017
Germany
1 review
0 helpful votes
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Diana was very helpful to me, she stayed on the phone with me until I achieved my gold. She was very nice and professional. Thank you Diana!

Date of experience: December 14, 2017
Michigan
1 review
0 helpful votes
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I would like to thank Diane for going above and beyond and helping me get this loan she made my Christmas better she went back and talk to her supervisor about getting this long go through and I thank her for it

Date of experience: December 14, 2017
Texas
1 review
0 helpful votes
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Quick
December 15, 2017

Andrea was professional and informative. She made the process easy and explained all details. It was a pleasure working with her. She really loves her job. It shows.

Date of experience: December 14, 2017
New York
2 reviews
0 helpful votes
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Awesome
December 15, 2017

Diana was polite and professional, I'm very big on customer service and she deserves an A+. Keep up the great work!

Date of experience: December 14, 2017
Ohio
1 review
0 helpful votes
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10 out of 10 First time calling and Zam made me feel comfortable, answered all of my questions. I will definitely be recommending Moneykey to friends and family. Thank you A. Rose

Date of experience: December 14, 2017