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MoneyKey

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Installment Loans and Lines of Credit between $200-$3,500
MoneyKey is an online lender and service provider.
Apply online and verify your information; the process is quick1. If your application is approved, you may receive funds the same business day2.
MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, Tennessee, Utah and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization and a Credit Access Business. In this state, loans are funded by third-party lenders and serviced by MoneyKey.
The CC Flow Line of Credit is provided by CC Flow, a division of Capital Community Bank, a Utah Chartered bank, located in Provo, Utah, Member FDIC. The CC Flow Line of Credit is serviced by MoneyKey.
1Not all applications are approved; duration of process may vary.
2If approved, any requested funds may typically be deposited into your bank account the same business day. For specific funding cut-off times here.


moneykey.com
Wilmington, DE, United States
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MoneyKey Reviews Summary

MoneyKey has garnered a mixed reputation, with many customers praising its efficient service and supportive customer representatives who provide clear explanations of loan terms. Users appreciate the quick access to funds and the flexibility in repayment options, often highlighting the professionalism and patience of staff. However, concerns arise regarding high fees and the complexity of repayment structures, leading some customers to feel misled. Additionally, there are reports of unauthorized transactions and account freezes, which have contributed to skepticism about the company's integrity. Overall, while MoneyKey is recognized for its customer service, potential borrowers should be cautious and fully understand the terms before proceeding.

This summary is generated by AI, based on text from customer reviews

service
20
shipping
7
returns
7
This company responds to reviews on average within 14 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Andrea
December 23, 2017

Very good no problems everything went smooth will be retuning to the company in the future great staff very

Date of experience: December 22, 2017
Texas
1 review
0 helpful votes
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Quick and easy process
December 23, 2017

Andrea G was very gentle and explained every step of the process for me! She was very patient while I was signing all the documents.

Date of experience: December 22, 2017
Kansas
1 review
0 helpful votes
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I love your service, just a little hard to find on the internet. With the help on Cassandra, I was able to get on board. Thank you for being here for me.

Date of experience: December 22, 2017
Texas
1 review
0 helpful votes
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Great Customer Service
December 23, 2017

I received fast and great customer service from Andrea today. She was very efficient and helped me out in what I needed.

Date of experience: December 22, 2017
Texas
1 review
0 helpful votes
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Mireya was very polite, patient and caring. I had requested one amount but the documents showed something else. Mireya stayed on the phone until the documents were correct. I really appreciated how caring Mireya was.

Date of experience: December 22, 2017
Texas
1 review
0 helpful votes
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Thr best helpfull Custimerservis rep i had to talk to this week and ive been calling the last tree days thsnk you Tammy

Date of experience: December 21, 2017
Ohio
1 review
0 helpful votes
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Awesome
December 22, 2017

Got my information and loan quickly! Highly recommended! See you again my friend! 100% Satisfaction.

Date of experience: December 21, 2017
Ohio
1 review
1 helpful vote
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Its was quick and fast had no problems this is my 3rd time using them and will refer to anyone I know and Mireya was a great help thanks money key!

Date of experience: December 21, 2017
Texas
1 review
0 helpful votes
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You have been great to me
December 22, 2017

Irene was very helpful to me in this loan. Your company has been here for me. Irene was very knowledgeable in getting me started and waiting for my signatures. I would recommend tis com for everyone. Thank You

Date of experience: December 21, 2017
New Jersey
1 review
1 helpful vote
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Helpful
December 22, 2017

I want to thank you for the great customer service and appreciate Moneykey working with m through this hard time.

Date of experience: December 21, 2017
Louisiana
1 review
0 helpful votes
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Awesome
December 22, 2017

Mireya had great customer service skills. I was in a big hurry and she was very patient with me. She never lost her cool. I have been in customer service for over 20 years and have dealt with customer service personally. Not proud to say but customer service these days suck. So my hat goes off to Mireya. Awesome job!

Date of experience: December 21, 2017
Ohio
1 review
0 helpful votes
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With the holidays approaching money has been tight, it was helpful to have someone truly care about helping me out. Mireya was excellent and very friendly.

Date of experience: December 21, 2017
New Jersey
1 review
0 helpful votes
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Outstanding
December 21, 2017

Mireya was very friendly, informative and helped with what I called for. This close to Christmas it's very hard to find anyone like that.
She sounds like she's genuinely happy to help.

Date of experience: December 20, 2017
California
1 review
0 helpful votes
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Fast and Easy
December 21, 2017

Irene was very professional and kind! No hassle! A great pay day loan! No crazy fees! I will use them again, if I ever get in a financial jam again!

Date of experience: December 20, 2017
Texas
1 review
0 helpful votes
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Great service
December 21, 2017

Tammy A did a great job and was very professional. I would refer all my friends to your site for there money needs.

Date of experience: December 20, 2017
Pennsylvania
1 review
0 helpful votes
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Nice
December 21, 2017

Its good. I think I should have been able to be offered more the second time. But thanks for giving me a another chance.

Date of experience: December 20, 2017
Maryland
1 review
1 helpful vote
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EXCELLENT SERVICE
December 20, 2017

I appreciate CASSANDRA'S help with obtaining my loan. She gave EXCELLENT AND EFFICIENT customer service to me at all times. I am forever grateful for her kindness and patience. Thank you so much for a wonderful experience with your company! God bless you!

Date of experience: December 19, 2017
Virginia
1 review
0 helpful votes
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Good customer service
December 20, 2017

Got the $255 payday loan, terms are straightforward, no issues at all. Had to call customer service a few times to verify information, they were very friendly and handled everything well.

Date of experience: December 19, 2017
Maryland
1 review
0 helpful votes
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Quick and easy Andrea G
December 20, 2017

Quick and Andrea G was very helpful. Everything was easy and good to understand. Would use again. Very simple, and she was very communicative.

Date of experience: December 19, 2017
Deborah D.
Texas
1 review
0 helpful votes
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Deborah Dorsey
December 20, 2017

they helped me with everything i needed. Andrea G. was very helpful with me. I would recommend this company to anyone

Date of experience: December 19, 2017