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MoneyKey

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Installment Loans and Lines of Credit between $200-$3,500
MoneyKey is an online lender and service provider.
Apply online and verify your information; the process is quick1. If your application is approved, you may receive funds the same business day2.
MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, Tennessee, Utah and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization and a Credit Access Business. In this state, loans are funded by third-party lenders and serviced by MoneyKey.
The CC Flow Line of Credit is provided by CC Flow, a division of Capital Community Bank, a Utah Chartered bank, located in Provo, Utah, Member FDIC. The CC Flow Line of Credit is serviced by MoneyKey.
1Not all applications are approved; duration of process may vary.
2If approved, any requested funds may typically be deposited into your bank account the same business day. For specific funding cut-off times here.


moneykey.com
Wilmington, DE, United States
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MoneyKey Reviews Summary

MoneyKey has garnered a mixed reputation, with many customers praising its efficient service and supportive customer representatives who provide clear explanations of loan terms. Users appreciate the quick access to funds and the flexibility in repayment options, often highlighting the professionalism and patience of staff. However, concerns arise regarding high fees and the complexity of repayment structures, leading some customers to feel misled. Additionally, there are reports of unauthorized transactions and account freezes, which have contributed to skepticism about the company's integrity. Overall, while MoneyKey is recognized for its customer service, potential borrowers should be cautious and fully understand the terms before proceeding.

This summary is generated by AI, based on text from customer reviews

service
20
shipping
7
returns
7
This company responds to reviews on average within 13 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Outstanding
January 12, 2018

Excellent services and very polite also very patient and infromative regading my loan extension would defitnetly recommend

Date of experience: January 11, 2018
Texas
1 review
0 helpful votes
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Andrea G
January 12, 2018

She was very helpful and pleasant. I really enjoy doing business with your company. Again Andrea was great. Thank you and have a blessed day.

Date of experience: January 11, 2018
Texas
1 review
0 helpful votes
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Excellent
January 11, 2018

Very satisfied very professional would use money key in the future for another loan would let other people know about the quality service you get using money key

Date of experience: January 11, 2018
Texas
1 review
0 helpful votes
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Andrea
January 11, 2018

Excelente servicio, y muy atenta para solucionar mis dudas como cliente. Tambien me explico bastante bien todo el proceso de mi prestamo.

Date of experience: January 10, 2018
Texas
1 review
0 helpful votes
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Shirley Fritz
January 11, 2018

Andrea was good at explaining my options and explained how my survey would be done, she was very helpful and I would come back to get service from Money Key again.

Date of experience: January 10, 2018
Texas
1 review
0 helpful votes
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Money Key Loan
January 11, 2018

It was a great experience with Mireya handing my loan with Money Key.
Mireya is very professional and much patience.
Thank You

Date of experience: January 10, 2018
Maryland
1 review
0 helpful votes
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Life savers
January 11, 2018

They helped me out when my dog needed emergency surgery the following day and they got me processed and approved to receive funds the following day. Samantha W had a great attitude and really put some effort into handling my request. Thank you Money Key and Samantha W.!

Date of experience: January 9, 2018
Ohio
1 review
0 helpful votes
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Very professional
January 11, 2018

When i needed cash they are there, very professional, convenient, fast, easy to get approved and didnt take long, Irene was very nice and knew wat she was doing thank u very much

Date of experience: January 9, 2018
Mexico
1 review
0 helpful votes
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Ecelente
January 11, 2018

Hoy día me atendió Irene muy amable su atención y excelente servicio y sobretodo su atención muy rapido en general siempre q e llamado todo el personal me a atendido de maravilla gracias por su servicio

Date of experience: January 9, 2018
Texas
1 review
0 helpful votes
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EXCELLANT
January 10, 2018

Mireya, was outstanding! Very professional & knowledgeable! Extremely patient and answered all my questions. Great phone etiquette!

Date of experience: January 9, 2018
Germany
1 review
0 helpful votes
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Great!
January 9, 2018

Irene was very nice and professional. Great job and courteous...,... thank you

Date of experience: January 8, 2018
Ohio
1 review
0 helpful votes
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Wonderful
January 9, 2018

I have always had excellent service with my customer service representative. Very polite always explain everything clearly... I have used money key several times and I will recommend them to everyone I know

Date of experience: January 8, 2018
Kentucky
1 review
0 helpful votes
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Loan
January 9, 2018

I filled an application online and was approved for a loan the following day. I am pleased with the response that I got from them and very happy for the loan that i could get.

Date of experience: January 8, 2018
Texas
1 review
0 helpful votes
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Andrea
January 9, 2018

They are helpful and up front with information. I had a couple of problems clarifying a change in payment, but it all ended up fine in the end.

Date of experience: January 8, 2018
Idaho
1 review
0 helpful votes
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ANDREA G
January 6, 2018

Very polite and easy to work with. I am a returning customer and know about the interest but they are helpful in emergencies.

Date of experience: January 5, 2018
Texas
1 review
0 helpful votes
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Helping Out
January 6, 2018

I want to commend Money Key for reaching out to me when I missed a payment. Instead of chastising me and threatening me, they offered me a new plan to repay the loan. Thank you, Money Key! More Human than Company!

Date of experience: January 5, 2018
Ohio
1 review
0 helpful votes
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Andrea
January 6, 2018

Very clear and professional costumer service, she help me and answer my questions with a very friendly attitude.

Date of experience: January 5, 2018
Texas
1 review
0 helpful votes
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MoneyKey loan request
January 6, 2018

I called MoneyKey to payoff existing loan and was transferred to David to assist me in applying for a new loan. David was very patient and professional while putting together the application, and waiting for me to complete and submit the form.

Date of experience: January 4, 2018
Ohio
1 review
1 helpful vote
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Kristen Sierra is #1!
January 6, 2018

Kristen Sierra is the best! Very friendly and professional. Helped me with an issue, i called back and asked for her and she helped me finish my trsnsaction.

Date of experience: January 4, 2018
Nevada
1 review
0 helpful votes
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David W
January 6, 2018

David W was so helpful and patient! He assisted me with applying for a loan and also resetting my password. He was very patient and courteous! Thank you, David W!

Date of experience: January 4, 2018