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MoneyKey

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Installment Loans and Lines of Credit between $200-$3,500
MoneyKey is an online lender and service provider.
Apply online and verify your information; the process is quick1. If your application is approved, you may receive funds the same business day2.
MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, Tennessee, Utah and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization and a Credit Access Business. In this state, loans are funded by third-party lenders and serviced by MoneyKey.
The CC Flow Line of Credit is provided by CC Flow, a division of Capital Community Bank, a Utah Chartered bank, located in Provo, Utah, Member FDIC. The CC Flow Line of Credit is serviced by MoneyKey.
1Not all applications are approved; duration of process may vary.
2If approved, any requested funds may typically be deposited into your bank account the same business day. For specific funding cut-off times here.


moneykey.com
Wilmington, DE, United States
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MoneyKey Reviews Summary

MoneyKey has garnered a mixed reputation, with many customers praising its efficient service and supportive customer representatives who provide clear explanations of loan terms. Users appreciate the quick access to funds and the flexibility in repayment options, often highlighting the professionalism and patience of staff. However, concerns arise regarding high fees and the complexity of repayment structures, leading some customers to feel misled. Additionally, there are reports of unauthorized transactions and account freezes, which have contributed to skepticism about the company's integrity. Overall, while MoneyKey is recognized for its customer service, potential borrowers should be cautious and fully understand the terms before proceeding.

This summary is generated by AI, based on text from customer reviews

service
20
shipping
7
returns
7
This company responds to reviews on average within 14 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Always punctual.
February 3, 2018

I've been with MoneyKey for 2 1/2 years. I'm glad they gave me the opportunity to improve financially. They helped when my own banking institution kept denying me loans to get started again. You are great MoneyKey!

Date of experience: February 3, 2018
Ohio
1 review
0 helpful votes
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Andrea
February 3, 2018

Andrea was very helpful and pleasant and professional to work with but needs to understand her a little bit better.

Date of experience: February 2, 2018
Louisiana
1 review
0 helpful votes
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Customer care
February 3, 2018

Spoke with Andrea she was very polite and explained everything very well. She made sure I understood my payments and how it all worked. Thank you

Date of experience: February 2, 2018
Texas
1 review
0 helpful votes
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Good experience Brittney J was great. Very professional, she explained everything well, This is a good place for a short term loan

Date of experience: February 2, 2018
Ohio
1 review
0 helpful votes
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Very impressed
February 2, 2018

I spoke with a lady named shania. She was very patient and helpful. I couldnt get on my moneykey account in such a long time and she helped me solve the issue also aswell.

Date of experience: February 2, 2018
New Jersey
1 review
0 helpful votes
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Just a big thank you to yalda she was such a big help. Blessings to all, over experience is always great and I'm thankful for the help I always get from your company

Date of experience: February 2, 2018
Texas
1 review
1 helpful vote
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Review of Gisele
February 2, 2018

Provided excellent customer service. She was patient, helpful and professional. The website is easy to use. I plan to download the app. I am a returning customer and will come again thanks to Giseles great customer service

Date of experience: February 2, 2018
Texas
1 review
0 helpful votes
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Awesome.
February 2, 2018

Irene was so helpful and so polite. She answered all my questions. My previous called had dropped and she picked up right where I left off.

Date of experience: February 2, 2018
Germany
1 review
0 helpful votes
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Excelente trabajo.
February 2, 2018

Irene fue muy atenta. Me atendio con mucha rapidez. Excelente servicio al cliente
Muchas gracias Irene.

Date of experience: February 2, 2018
Ohio
1 review
0 helpful votes
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Mireya was awesome
February 2, 2018

Mireya was wonderful in helping me get my new loan put thru. She is a great asset to your customer service.

Date of experience: February 2, 2018
Ohio
1 review
0 helpful votes
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Love your service.
February 2, 2018

I love your service your have been giving me, and always been there in my time of need. Thank you for all you done and I hope I will always continue being serve by you. Irene thank you for being very pleasant and all the agents who work for MoneyKey, Roberto Soto.

Date of experience: February 1, 2018
Texas
1 review
0 helpful votes
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Very good and fast friendly service and this is why I reapplied with money key again because of the very good overall service they give me for my financial needs.

Date of experience: February 1, 2018
Texas
1 review
0 helpful votes
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Pleasant Experience
February 2, 2018

Straight to the point no hassle ask the questions that needed ro ne asked ans explained everything clearly. Mireya was nice and very helpful on the phone

Date of experience: February 1, 2018
Texas
1 review
0 helpful votes
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Andrea G
February 2, 2018

Was great with her services! Andrea seem to know exactly what I needed to do! Thank you Andrea G.

Date of experience: February 1, 2018
Texas
1 review
0 helpful votes
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Excellent
February 2, 2018

I highly recommend MoneyKey. They have Great customer service, very professional, and pleasant. Agent, Shania was so awesome and very helpful.

Date of experience: February 1, 2018
Texas
1 review
0 helpful votes
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I also want to thank money key for always being there for me when I need it very awesome loan company the Money key is the best thank you

Date of experience: February 1, 2018
Kentucky
1 review
0 helpful votes
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Andrea
February 2, 2018

Andrea did a great job just speak little slower for customer to understand what she saying thank you very much

Date of experience: February 1, 2018
Texas
1 review
0 helpful votes
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Finalized loan
February 2, 2018

Agent was friendly and efficient. I am a repeat customer with this website. Thank You for your assistance

Date of experience: February 1, 2018
Texas
1 review
0 helpful votes
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Yalda was great!
February 1, 2018

I needed to pay off my current loan and get another one on the same day and the representatives made the process quick and painless. My renew rep Yalda was excellent!

Date of experience: January 31, 2018
California
1 review
0 helpful votes
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Andrea G
February 1, 2018

Andrea hace un excelente servicio al cliente muy amable y le ayuda paso por paso en documento para el prestamo gracias Andrea por su ayuda

Date of experience: January 31, 2018