On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Installment Loans and Lines of Credit between $200-$3,500
MoneyKey is an online lender and service provider.
Apply online and verify your information; the process is quick1. If your application is approved, you may receive funds the same business day2.
MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, Tennessee, Utah and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization and a Credit Access Business. In this state, loans are funded by third-party lenders and serviced by MoneyKey.
The CC Flow Line of Credit is provided by CC Flow, a division of Capital Community Bank, a Utah Chartered bank, located in Provo, Utah, Member FDIC. The CC Flow Line of Credit is serviced by MoneyKey.
1Not all applications are approved; duration of process may vary.
2If approved, any requested funds may typically be deposited into your bank account the same business day. For specific funding cut-off times here.
MoneyKey Reviews Summary
MoneyKey has garnered a mixed reputation, with many customers praising its efficient service and supportive customer representatives who provide clear explanations of loan terms. Users appreciate the quick access to funds and the flexibility in repayment options, often highlighting the professionalism and patience of staff. However, concerns arise regarding high fees and the complexity of repayment structures, leading some customers to feel misled. Additionally, there are reports of unauthorized transactions and account freezes, which have contributed to skepticism about the company's integrity. Overall, while MoneyKey is recognized for its customer service, potential borrowers should be cautious and fully understand the terms before proceeding.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Thank you for your kind representatives Mireya R. Great Customer Service and very friendly answered all my questions and gave me great advice regarding my loan re payment
Helped me understand any questions I had... great job. I had a need for some questions. And because I was a return borrower and because of the service today, you can understand why
I just wanted to say that you guys have a great staff. Awesome representative like Irene. Keep up the great work!
Quick and easy process for returning customers. Friendly representive who thoroughly explained the contract details to include early payback options.
Giselle was extremely helpul in helping with the calculations of the monthly payments for the 2 optional loan amounts I had in mind. I chose my loan and signed the documents while she stayed in line in case i needed help...
Every step was transparent and easy.
Thank you
Ihave been with moneykey for quite some time and everytime iave needed help they
Have always been there for me. Always willing to help
Irene was efficient and very nice, a pleasure to speak with seems to really know how to treat people I hope I get to speak with her again
Irene H was very polite and nice customer service rep. Knew exactly what i needed to apply for a new loan.
Mireya was courteous and professional while handling my inquiry. All of my questions were answered accurately and promptly. Shes a great customer service rep!
The entry process was handled so very professional. I was very impressed YALDA was outstanding she differently rated five stars
She helped me very much and was very polite and helpful in all aspects of my questions. I would do business with her anytime
Tammy was excellent in helping correct my email address and the process for my loan was FAST! Not only was she kind but professional in all ways!
Ms. Tammy was very patient with me as I was trying to understand all of the terms and agreements. She made several suggestions and tried her best to explain all of the details.
Tammy was really helpful with me getting my loan. Everyone needs a little help with extra funds, and she was very professional and helped me get the funds I needed.
Great service! She really made my day and helped me. She was very nice and professional. Irene should be given kudos for her great service. I work in customer service so I really look for a great customer experience.
Excellent service easy and efficient thoroughly explain the terms of loan. Helpful resourceful knowledgeable.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members