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MoneyKey

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Installment Loans and Lines of Credit between $200-$3,500
MoneyKey is an online lender and service provider.
Apply online and verify your information; the process is quick1. If your application is approved, you may receive funds the same business day2.
MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, Tennessee, Utah and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization and a Credit Access Business. In this state, loans are funded by third-party lenders and serviced by MoneyKey.
The CC Flow Line of Credit is provided by CC Flow, a division of Capital Community Bank, a Utah Chartered bank, located in Provo, Utah, Member FDIC. The CC Flow Line of Credit is serviced by MoneyKey.
1Not all applications are approved; duration of process may vary.
2If approved, any requested funds may typically be deposited into your bank account the same business day. For specific funding cut-off times here.


moneykey.com
Wilmington, DE, United States
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MoneyKey Reviews Summary

MoneyKey has garnered a mixed reputation, with many customers praising its efficient service and supportive customer representatives who provide clear explanations of loan terms. Users appreciate the quick access to funds and the flexibility in repayment options, often highlighting the professionalism and patience of staff. However, concerns arise regarding high fees and the complexity of repayment structures, leading some customers to feel misled. Additionally, there are reports of unauthorized transactions and account freezes, which have contributed to skepticism about the company's integrity. Overall, while MoneyKey is recognized for its customer service, potential borrowers should be cautious and fully understand the terms before proceeding.

This summary is generated by AI, based on text from customer reviews

service
20
shipping
7
returns
7
This company responds to reviews on average within 14 days

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Illinois
1 review
0 helpful votes
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She helped me very much and was very polite and helpful in all aspects of my questions. I would do business with her anytime

Date of experience: February 21, 2018
Ohio
1 review
0 helpful votes
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Wonderful
February 21, 2018

Mireya was most helpful and professional!
Your company has been very reliable and has saved me in the past as well as now!

Date of experience: February 21, 2018
Texas
1 review
0 helpful votes
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Great
February 21, 2018

Tammy was excellent in helping correct my email address and the process for my loan was FAST! Not only was she kind but professional in all ways!

Date of experience: February 21, 2018
Texas
1 review
0 helpful votes
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Patience
February 21, 2018

Ms. Tammy was very patient with me as I was trying to understand all of the terms and agreements. She made several suggestions and tried her best to explain all of the details.

Date of experience: February 21, 2018
Texas
1 review
0 helpful votes
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Patience
February 21, 2018

Knowledgeable. Helpful. Patience understanding & knowledgeable. Explain. Gave understanding of payment plan

Date of experience: February 20, 2018
Texas
1 review
0 helpful votes
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Efficient
February 21, 2018

Service was fast, friendly and efficient. It did not take long for my business to conclude. It was fast and easy.

Date of experience: February 20, 2018
California
1 review
0 helpful votes
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Great customer service
February 21, 2018

Tammy was really helpful with me getting my loan. Everyone needs a little help with extra funds, and she was very professional and helped me get the funds I needed.

Date of experience: February 20, 2018
Germany
1 review
0 helpful votes
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Great service! She really made my day and helped me. She was very nice and professional. Irene should be given kudos for her great service. I work in customer service so I really look for a great customer experience.

Date of experience: February 20, 2018
New York
1 review
0 helpful votes
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Friendly and professional
February 20, 2018

Excellent service easy and efficient thoroughly explain the terms of loan. Helpful resourceful knowledgeable.

Date of experience: February 19, 2018
Texas
1 review
0 helpful votes
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MoneyKey not only saved my sanity, they saved my house! Gisele was patient and helpful. I am SO glad I found them!

John B.

Date of experience: February 17, 2018
Arizona
1 review
0 helpful votes
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Brittany J did an awesome job and her explanation of my loan agreement was very understandable. Thank you for your patience! Great Job! Thank you MoneyKey for great customer service people!

Date of experience: February 16, 2018
Texas
1 review
0 helpful votes
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The Money Key representative was couteous and helpful. And answerd all my questions regarding the choices I could use to solve my dilemma

Date of experience: February 16, 2018
Texas
1 review
0 helpful votes
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Great and speedy service.
February 18, 2018

Mireya was a great help and very friendly while on the phone! There was an internal error in my application, so I was unable to get my funds today. That is why I gave 4 stars.

Date of experience: February 16, 2018
Texas
1 review
0 helpful votes
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Great service
February 16, 2018

Irene was very patient and her explanation of the loan was great. I will happily refer friend to you as I have been using for quite some time. I appreciate your service

Date of experience: February 15, 2018
Texas
1 review
0 helpful votes
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Irene was awesome
February 15, 2018

I really appreciate how Irene was polite, knowledgeable, and patient with my request. She was very friendly and made the process smooth. Customer service definitely needs her. She is an asset!

Date of experience: February 15, 2018
Texas
1 review
0 helpful votes
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Mireya was great!
February 15, 2018

Mireya answered call my questions and was so helpful! She was knowledgeable and patient with everything I needed and was very thorough.

Date of experience: February 15, 2018
Ohio
1 review
0 helpful votes
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Mireya do very good job
February 15, 2018

You have nice costumer service. Yes i recommence more costumer for Money Key very good job Mireya you always have good service.

Date of experience: February 14, 2018
New York
1 review
0 helpful votes
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Awesome
February 15, 2018

I think she has great customer services skills and she was very helpful. She was able to answer my questions and seems very knowledgeable. She was patient and very nice.

Date of experience: February 14, 2018
California
1 review
0 helpful votes
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Helpful
February 15, 2018

Mireya was very helpful in getting my loans processed. The process is fast and easy. My husband and I use MoneyKey anytime we need additional funds.

Date of experience: February 14, 2018
Texas
1 review
0 helpful votes
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Very helpful
February 14, 2018

Irene helped me out when I really needed it. I was in a tight budget and needed to extend my payment. She did what she could to help me out and I am thankful she was able to do so. Thank you Irene!

Date of experience: February 13, 2018