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From the business
Installment Loans and Lines of Credit between $200-$3,500
MoneyKey is an online lender and service provider.
Apply online and verify your information; the process is quick1. If your application is approved, you may receive funds the same business day2.
MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, Tennessee, Utah and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization and a Credit Access Business. In this state, loans are funded by third-party lenders and serviced by MoneyKey.
The CC Flow Line of Credit is provided by CC Flow, a division of Capital Community Bank, a Utah Chartered bank, located in Provo, Utah, Member FDIC. The CC Flow Line of Credit is serviced by MoneyKey.
1Not all applications are approved; duration of process may vary.
2If approved, any requested funds may typically be deposited into your bank account the same business day. For specific funding cut-off times here.
MoneyKey Reviews Summary
MoneyKey has garnered a mixed reputation, with many customers praising its efficient service and supportive customer representatives who provide clear explanations of loan terms. Users appreciate the quick access to funds and the flexibility in repayment options, often highlighting the professionalism and patience of staff. However, concerns arise regarding high fees and the complexity of repayment structures, leading some customers to feel misled. Additionally, there are reports of unauthorized transactions and account freezes, which have contributed to skepticism about the company's integrity. Overall, while MoneyKey is recognized for its customer service, potential borrowers should be cautious and fully understand the terms before proceeding.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This is my 2nd time borrowing money from MoneyKey. The process was very easy and quick. The representative that helped me was very easy to talk to. She was also very professional and very informative.
This company was really great until I had a breach in my account due to the Credit Unions fault as well as the Experian breach. During that time it took 3 weeks to get accounts switched over and I was put on bed rest until my back surgery had been done thus losing my job. And I forgot about them, to be honest. So no contact by either of us in Dec., in Jan., or in Feb. And not even an attempt to pull out the money from the closed account. New account info was never given and it was never signed and approved for them to pull out the money in the first place. Then I get my check in March and all of a sudden I have an alert from my bank telling me that I am now in the hole and that my car insurance bill went NSF. I looked into it find out why had to pay 25.00 to get out of the hole 25.00 to put account at base minimum pay 25.00 for NSF through car insurance and the 113 for the car insurance. Not a good company, crooked, unethical tactics used by them and or their collections department that could have a foot in the door in being a fraudulent department.
Easy to deal with and understand she helped me and was very polite made my experience easy and i will cone back next time
Yea Mireya she's a wonderful person, Very professional i haven't seen such a knowledgeable customers service before she took her time to attend to me and her explanation is very clear and understandable she, I will recommend to whom it may concern to give Mireya a raise for her good, God bless you Mireya keep up the good work, From Linus
Minreya was very helpful and prompt! Have dealt w ur company several times and have had good results! Thanks
Gracias Mireya, fue muy amable, no me hizo esperar mucho tiempo, y me ayudó con lo que nesecitaba, exelente
I spoke with Irene and she was very helpful with my needs. She made sure that payment will be taken cared of and guided me to where I need to be to be successful with completing this loan.
So far money key has been a nice place to receive a loan from. Great customer service. Irene acted quick to solve my issue about my ssd due date change which I much appreciate.
Irene did a very good job. Very nice & friendly. I know they'll always just a phone call away. Been using them for about a year now
Hatini P was awesome! She walked me through the process. She was very professional and it was a pleasure speaking with her.
Cleopatra was the greatest! Very professional and super sweet! Thank you. A pleasure to work with and talk to.
My review is that I give overall appreciation to Cleopatra and Noel... for taking the time to acknowledge my services... and Il keep u guys for awhile cause u helped me out of a bind thank u MONEYKEY...
SINCERELY,
MATILDA GONZALES
The agent was very kind and had great knowledge on the product and my account. I feel as though she cares about the customer.
Mireya was awesome to talk to and very helpful. Moneykey is super easy to work with and will use them again in the future!
This is not the first time I've dealt with Money Key. Every time is always a good experience. Mireya handled the call very well and was so professional. Great Customer Service makes it easy to come back.
It was ok. Needed at least to April but it will be fine. Thanks for the help though. I could barely understand who was helping me at the time..
The lady was very kind helpful and respectful with helping me get my loss taken care of. I will use money key again and recommend it to friends
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Christopher,
At MoneyKey, we are committed to consumer satisfaction and take all complaints seriously. The details you’ve provided do not align with MoneyKey’s practices. We are preparing our response to you accordingly and will get back to you as soon as possible. If you have any additional questions, please give us a call at 1-866-252-5578 ext. 2123 or send an email to [email protected]. Thank you