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From the business
Installment Loans and Lines of Credit between $200-$3,500
MoneyKey is an online lender and service provider.
Apply online and verify your information; the process is quick1. If your application is approved, you may receive funds the same business day2.
MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, Tennessee, Utah and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization and a Credit Access Business. In this state, loans are funded by third-party lenders and serviced by MoneyKey.
The CC Flow Line of Credit is provided by CC Flow, a division of Capital Community Bank, a Utah Chartered bank, located in Provo, Utah, Member FDIC. The CC Flow Line of Credit is serviced by MoneyKey.
1Not all applications are approved; duration of process may vary.
2If approved, any requested funds may typically be deposited into your bank account the same business day. For specific funding cut-off times here.
MoneyKey Reviews Summary
MoneyKey has garnered a mixed reputation, with many customers praising its efficient service and supportive customer representatives who provide clear explanations of loan terms. Users appreciate the quick access to funds and the flexibility in repayment options, often highlighting the professionalism and patience of staff. However, concerns arise regarding high fees and the complexity of repayment structures, leading some customers to feel misled. Additionally, there are reports of unauthorized transactions and account freezes, which have contributed to skepticism about the company's integrity. Overall, while MoneyKey is recognized for its customer service, potential borrowers should be cautious and fully understand the terms before proceeding.
This summary is generated by AI, based on text from customer reviews
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Irene was very helpful and extremely pleasant and most importantly professional in the manner in which she handled my inquiry.
Great and fast and friendly. Irne was very patient and understanding with my situation, I wanted to take advantage of the money I had still available.
This is my third time getting money from them and each time it has been a breeze. They listen to your needs and they try to get you the best amount that they can. Monekey has always depositied the money into my account the very next day. Customer service reps have always been outstanding.
I asked Irene to stop deducting from my account (ACH) and she understand my situation and happy for her help.
Very thorough and knowledgeable. Mireya offered excellent customer service. She was also polite and friendly
Mireya was so kind. My computer gave me a panic attack, and this lady was so kind and gave me all the time I needed, and she handled the loan very professionally. I have borrowed from MoneyKey before, and they live up to everything they say.
Thank you
Dawna
Y yo recomendaria a esta agencia y a todo su personal. La persona que me atendio se llama Mireya y es muy atenta con los cliente y se preocupa por tener satisfechos a los clientes ojala todos fueran asi como Mireya
Getting my loan today from moneykey was a positive experience. Kristen was incredibly patient. From verifying my bank info. To signing the docs thru email. It was time consuming. Kristen was more than gracious & incredibly patient. She knows her job and is very good at it. I appreciate Money Keys focus on customer service, as these loans go they are A Cut Above the rest.
M.
The staff of Money Key was very polite and knowledgeable. The service was very swift, easily approved and hassel-free. I would recommend this company to others.
Great representative! Helped answer any questions I had. Very helpful person. Thank you for all you do.
Ms. Irene was a great help with answering my questions and was knowledgeable in making sure my accommodation was met. Thanks again Ms. Irene
Amanda H was very courteous & professional. Spoke with clarity & with professional good customer service
The representative Rachel I spoke to was very helpful. The attention to detail was brilliant and she explained the loan to me clearly.
Spoke with Adham G. And he was very easy to deal with and processed the loan quickly and without a hassle. Easy, Quick and Friendly.
This is my 2nd time borrowing money from MoneyKey. The process was very easy and quick. The representative that helped me was very easy to talk to. She was also very professional and very informative.
This company was really great until I had a breach in my account due to the Credit Unions fault as well as the Experian breach. During that time it took 3 weeks to get accounts switched over and I was put on bed rest until my back surgery had been done thus losing my job. And I forgot about them, to be honest. So no contact by either of us in Dec., in Jan., or in Feb. And not even an attempt to pull out the money from the closed account. New account info was never given and it was never signed and approved for them to pull out the money in the first place. Then I get my check in March and all of a sudden I have an alert from my bank telling me that I am now in the hole and that my car insurance bill went NSF. I looked into it find out why had to pay 25.00 to get out of the hole 25.00 to put account at base minimum pay 25.00 for NSF through car insurance and the 113 for the car insurance. Not a good company, crooked, unethical tactics used by them and or their collections department that could have a foot in the door in being a fraudulent department.
Easy to deal with and understand she helped me and was very polite made my experience easy and i will cone back next time
Yea Mireya she's a wonderful person, Very professional i haven't seen such a knowledgeable customers service before she took her time to attend to me and her explanation is very clear and understandable she, I will recommend to whom it may concern to give Mireya a raise for her good, God bless you Mireya keep up the good work, From Linus
Minreya was very helpful and prompt! Have dealt w ur company several times and have had good results! Thanks
Gracias Mireya, fue muy amable, no me hizo esperar mucho tiempo, y me ayudó con lo que nesecitaba, exelente
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Christopher,
At MoneyKey, we are committed to consumer satisfaction and take all complaints seriously. The details you’ve provided do not align with MoneyKey’s practices. We are preparing our response to you accordingly and will get back to you as soon as possible. If you have any additional questions, please give us a call at 1-866-252-5578 ext. 2123 or send an email to [email protected]. Thank you