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MoneyKey

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Installment Loans and Lines of Credit between $200-$3,500
MoneyKey is an online lender and service provider.
Apply online and verify your information; the process is quick1. If your application is approved, you may receive funds the same business day2.
MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, Tennessee, Utah and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization and a Credit Access Business. In this state, loans are funded by third-party lenders and serviced by MoneyKey.
The CC Flow Line of Credit is provided by CC Flow, a division of Capital Community Bank, a Utah Chartered bank, located in Provo, Utah, Member FDIC. The CC Flow Line of Credit is serviced by MoneyKey.
1Not all applications are approved; duration of process may vary.
2If approved, any requested funds may typically be deposited into your bank account the same business day. For specific funding cut-off times here.


moneykey.com
Wilmington, DE, United States
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MoneyKey Reviews Summary

MoneyKey has garnered a mixed reputation, with many customers praising its efficient service and supportive customer representatives who provide clear explanations of loan terms. Users appreciate the quick access to funds and the flexibility in repayment options, often highlighting the professionalism and patience of staff. However, concerns arise regarding high fees and the complexity of repayment structures, leading some customers to feel misled. Additionally, there are reports of unauthorized transactions and account freezes, which have contributed to skepticism about the company's integrity. Overall, while MoneyKey is recognized for its customer service, potential borrowers should be cautious and fully understand the terms before proceeding.

This summary is generated by AI, based on text from customer reviews

service
20
shipping
7
returns
7
This company responds to reviews on average within 14 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Answered all my questions and made me feel like I was speaking with a friend. I asked several questions about process and she took the time to answer all of them.

Date of experience: April 23, 2018
Ohio
1 review
0 helpful votes
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Relieved
April 21, 2018

Company as a whole is great and secure mireya really relieved my frustration. She is a great worker and lady ty so much for your help

Date of experience: April 20, 2018
California
1 review
0 helpful votes
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Mireya was awesome. Great attitude and much knowledge about the product. Very Kind and helpful. Each time I use moneykey I am astounded at the level of perfessionalism.

Date of experience: April 20, 2018
Pennsylvania
1 review
0 helpful votes
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I would like to say that Mireya is very knowledgeable in taking care of customer request and to make sure that all customer concerns and questions are answered correctly.

Date of experience: April 17, 2018
Minnesota
1 review
0 helpful votes
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Customer service rep
April 17, 2018

Mireya R., answer all my questions, and also give other options if I care to follow through with them.
Thank you

Date of experience: April 17, 2018
Virginia
1 review
0 helpful votes
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She helped explain the whole loan process and I was able to understand how it would work, how much better if I paid my loan off quicker. Very helpful and understanding. Great job.

Date of experience: April 17, 2018
Utah
1 review
0 helpful votes
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Giselle. She was very courteous and polite and extremely helpful. It is very joyful and pleasant to deal with an individual such as Giselle

Date of experience: April 16, 2018
Louisiana
1 review
0 helpful votes
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Great
April 16, 2018

Great to do business with I have had several loans. Always easy to work with. Interest is very high.

Date of experience: April 16, 2018
Kentucky
1 review
0 helpful votes
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Irene
April 16, 2018

Irene was very helpful and polite and professional needed my due date changed and she did a wonderful job and we got my project fixed

Date of experience: April 16, 2018
Texas
1 review
0 helpful votes
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Was ok
April 13, 2018

I feel that money should be drafted the date that the customer request. Becasue the first of the month rent and auto payment come out I feel that the date that the customer ask for should be granted

Date of experience: April 12, 2018
Texas
1 review
0 helpful votes
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Very easy
April 11, 2018

Very simple and easy to use. Repayment terms are great. Would use them next time I need money fast.

Date of experience: April 10, 2018
Ohio
1 review
0 helpful votes
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Called to have a payment moved if possible and Irene was a great help, very short call... no questions asked, she just checked my account and moved the payment. Thanks Irene and MoneyKey

Date of experience: April 10, 2018
Texas
1 review
0 helpful votes
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Giselle and other staff were very patient and very helpful with me thru the process. Willing to try more than once when could not get thru to bank. They made the loan an easy journey to make by explaining how things worked. I really appreciated when I was on hold and Giselle would come back to let me know what was going on.

Date of experience: April 9, 2018
New Mexico
1 review
0 helpful votes
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They are very friendly and have some of the best rates. I have used them 8n the past they are very helpful if you need any thing.

Date of experience: April 8, 2018
Massachusetts
1 review
0 helpful votes
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Irene
April 6, 2018

Very friendly helpful and exceptional customer service. She made it so easy to reapply. Thanks Irene!

Date of experience: April 5, 2018
Utah
1 review
0 helpful votes
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Understanding
April 6, 2018

Irene H. Was so nice and understanding she helped me out. She was super personal. This company wants to help

Date of experience: April 5, 2018
Pennsylvania
2 reviews
0 helpful votes
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My Representative was CLEOPATRA! She was very understanding and helped me greatly, I had a knee injury on my job and needed time to get my pay period back in line and had asked to get more time to Start back repayments, and, Cleopatra helped me through it, and I am thankful that you guys are understanding. Thank you again. Thanks, CLEOPATRA!

Date of experience: April 4, 2018
Texas
1 review
0 helpful votes
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I appreciated her patients and understanding when I was doing my Application. She does very good work on her part.

Date of experience: April 3, 2018
Texas
1 review
0 helpful votes
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Awesome
April 3, 2018

Money key agent was helpful and friendly she helped me through my agreement papers I love this Loan company

Date of experience: April 3, 2018
Texas
1 review
0 helpful votes
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Mireya was very helpful. I was very pleased with the assistance that I received. She was not in a rush to get the call done. She listened and answered every question with a friendly and professional attitude.

Date of experience: April 3, 2018