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Momenterie

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Momenterie Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the quality of products, particularly for personalized gifts, and the intuitive online ordering experience. Many reviews highlight the responsiveness of the customer service team, especially in addressing issues such as delivery delays or product damage. However, there are notable concerns regarding inconsistent delivery times and occasional mishaps with product handling during shipping. Overall, while the company excels in product quality and customer engagement, improvements in delivery reliability and support accessibility could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

service
121
value
12
shipping
12
returns
7
quality
689
This company responds to reviews on average within 7 days

Instant Feedback

263 reviews

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Italy
1 review
0 helpful votes
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Efficienti
February 9, 2025
Updated review

Seppur il primo ordine mi sia arrivato rovinato, devo riconoscere l'efficienza nell' avermi rimandato subito una nuova copia.

Date of experience: January 30, 2025

Iniziata male ma finita bene
February 1, 2025
Previous review

Seppur inizialmente mi sia arrivato un articolo rovinato, contattando l'assistenza mi è stato rinviato in perfette condizioni. Potrò consegnare questo regalo senza problemi ora. Sito serio e assistenza premurosa.

Date of experience: January 22, 2025
Germany
1 review
0 helpful votes
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Sternenhimmel
February 9, 2025

Ich bin begeistert sowohl vom Versand als auch vom Produkt. Sehr gut verpackt und ein wunderschöner Sternenhimmel. Ich freue mich sehr, es meinem Enkelsohn zum Geburtstag zu schenken.
Vielen Dank, ich kann Euch nur weiterempfehlen.
Gisela

Date of experience: January 30, 2025
Italy
1 review
0 helpful votes
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Ottimo prodotto
February 9, 2025

Spedizione veloce, comunicazioni efficienti, soddisfatto.

Date of experience: January 30, 2025
Germany
1 review
0 helpful votes
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Alles wie versprochen
February 9, 2025

Ich habe eine Sternenkarte zur Geburt meiner Enkel Tochter gekauft und sie ist sehr gelungen. Außerdem war sie super verpackt und sehr schnell da. Sehr zu empfehlen

Date of experience: January 30, 2025
France
1 review
0 helpful votes
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Ravi
February 9, 2025

Ravi de ma commande je ne suis vraiment pas déçu
A conseiller vraiment

Date of experience: January 30, 2025
Italy
1 review
0 helpful votes
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Stupendo
February 9, 2025

Prodotto arrivato in ottimo stato, dopo poco tempo dall'ordine. Spettacolare molto bello, lo consiglio per regali da fare ad amici/parenti/fidanzati!

Date of experience: January 30, 2025
Germany
1 review
0 helpful votes
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Super
February 9, 2025

Sehr schönes Bild und ein klasse Holzrahmen. Bin froh das Bild im Holzrahmen bestellt zu haben. Kann es auf jeden Fall nur weiterempfehlen!

Date of experience: January 30, 2025
Italy
1 review
0 helpful votes
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Soddisfacente
February 9, 2025

Regalo bello da proporre idea nuova ed originale per un momento di coppia

Date of experience: January 30, 2025
Italy
1 review
0 helpful votes
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Pensiero
February 9, 2025

Ottima scelta da consigliare ad Amiche che volessero fare lo stesso pensiero

Date of experience: January 30, 2025
Germany
1 review
0 helpful votes
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Top Service
February 9, 2025

Sehr netter Kontakt, alles super. Ich werde wieder hier bestellen

Date of experience: January 30, 2025
Germany
1 review
0 helpful votes
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Wochen zu spät
February 9, 2025

Ob des Weihnachtsgeschäftes und meiner Annahme, dass wenige Tage Vorlauf auszureichen haben, kam mein Bild mehrere Wochen zu spät an. Der Rahmen ist qualitativ gut, ansonsten würde mir nichts Positives zu sagen bleiben. Ich bin sehr unglücklich gewesen, dass das Weihnachtsgeschenk nicht rechtzeitig kam. Als kurzfristig geplantes Geschenk kommt sowas nicht mehr für mich in Frage.

Momenterie attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 30, 2025
France
1 review
0 helpful votes
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Extraordinaire
February 9, 2025

Extraordinaire, une qualité digne de se nom! Je suis très contente, site très simple d'utilisation, je recommande vraiment!
Merci encore

Date of experience: January 30, 2025
France
1 review
0 helpful votes
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Entièrement satisfait
February 9, 2025

Très satisfait du service. Qualité du produit reçu et délai de réception irréprochable

Date of experience: January 30, 2025
France
1 review
0 helpful votes
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La qualité des produits est bonne mais les envois ne sont pas soignés et arrivent endommagés

Momenterie attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 30, 2025
NL
1 review
0 helpful votes
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Super origineel
February 8, 2025

De verschillende stijlen zijn top je moet wel nog een lijstje kopen maar dat is wel leuk want dan kun je hem hellemaal aanpassen in je interieur

Date of experience: January 29, 2025
Italy
1 review
0 helpful votes
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Buona esperienza
February 8, 2025

Buoni i tempi di consegna e il prodotto, ottimo prezzo forse un po' caro il prodotto in acciaio

Date of experience: January 29, 2025
Germany
1 review
0 helpful votes
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Ok
February 8, 2025

Schön, aber: Ist halt den Preis nicht wert.
Und warum muss ich tausendmal was ausfüllen, für eine Bewertung?!

Momenterie attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 29, 2025
Germany
1 review
0 helpful votes
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Schnell und schön, leider plus Riss
February 8, 2025

Die Lieferung war sehr schnell und das Bild sieht aus, wie bestellt. Leider ist es an einer Seite eingerissen angekommen. Das war beim Auspacken etwas enttäuschend.
Ohne Riss wäre es perfekt, deswegen ein Stern weniger.

Momenterie attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 29, 2025
NL
1 review
0 helpful votes
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Niet helemaal tevreden!
February 8, 2025

Hij is kapot geleverd helaas.
Dubbelgevouwen en beschadigd

Momenterie attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 29, 2025
Belgium
1 review
0 helpful votes
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Qualité, rapide et bien suivi
February 8, 2025

Timing comme annoncé, qualité à la hauteur des attentes et suivi précis de la commande.

Date of experience: January 29, 2025