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Moissanite Co has a rating of 4.9 stars from 4,597 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 1st among Gems sites.
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The free ring sizer is much thicker than many of the bands which means it cannot get as close to your knuckle as the actual band. Turned out we had to have her ring re-sized.
Love my ring. Nice addition to my existing Moissanite solitare.
Still a stunning stone. I have a 1.5 c aurora stone and it's gorgeous.
I have OCD, and I obsess over little details, I CONSTANTLY second guess nearly every decision I ever make - the end result is constantly changing my mind on things (no one hates it more than me)... but it can be almost impossible for me to make a choice and stick with it. Through out every order, every change, every email, every concern, every canceled order, and every new order... EVERY TIME, Moissaniteco has constantly remained patient, kind, helpful and understanding - honestly, I would have given up on me by now - but thank God they didn't, because I just ended up with the most beautiful ring ever - and for the first time ever, no regrets! I ordered the 2ct radiant cut yellow sapphire (pictures do not do it justice) and moissaniteco set it in my setting for me. The craftsmanship was perfect, and it was done so quickly! My setting arrived to them on Thursday, and it was done and back in my possession the following Tuesday! I can not say enough kind words about this company- and my ring... it could stop traffic! Thank you all so much!
We have ordered from moissaniteco several times and have been very pleased with the service every time! The quality of everything exceptional and beautiful. Customer service is infinitely patient with out multiple questions before purchase. Shipping always takes longer the we hope for but is always super reasonable as they make each piece upon order. We will absolutely order from moissaniteco again (and again and again!).
The eternity band and everything else I have purchased from Moissaniteco have completely met my high expectations! Very happy!
I was happy with the customer services and the timely manner people got back to me. I'm not very happy with the quality of the Amora stone, considering it was supposed to have a special coating...the coating just makes it looks worse as it scrapes off.
I purchased my engagement ring from moissanite, and was so pleased with the quality and the value that we also purchased our wedding bands here too. We have both been pleased with the customer service received during our transaction they were quick to answer any and all questions for us. Will definitely be making more purchases from moissanite (earrings next?!) hopefully for Christmas.
I wish they would have told me it needed to be signed for when ordering so I could have made arrangements. I under stand why just did think about it. As far a the product goes I'm vary happy. It does have a yellow hue to it compared to a real dimond that I was not expecting. Would buy again and a great company to deal with.
I have purchased several pieces of jewelry from moissaniteco, from rings to earrings, and I adore them all. The customer service is great, and I'm sure I have driven them crazy in the past with all the different stones I have ordered and returned before finding the right one. My most recent purchase was a single earring (not a pair), which they were more than happy to accommodate for me. Now I am looking to upgrade my wedding set to the new forever one!
Great experience through out. Had an issue with the ring size but was resolved without any problems.
This was my first moissanite purchase to see what they look like in person. I was very impressed with the size and sparkle of my earrings. I had zero issues with purchase and shipping time. I will definitely be purchasing my ring upgrade from moissaniteco.
Love moissanite co! Customer service was very helpful & my ring is gorgeous! Can't wait to order wedding bands!
I really love my ring and your stones. The only complain was the stones keep getting lose. I have to keep sending it back to fix it.
I own several pieces of moissanite, i love the cut,brilliance and designers. Highly recommended AAA+
Incredibly happy with the purchases I've made. Luckily haven't even had to interact with customer service!
Answer: We are located in the USA. It would be made and shipped from the USA.
Answer: No telephone number, you have to send an email and it could take 24 hours to receive a response
Answer: Scam - they sell inferior products, their craftsmanship is of low quality. After you have made a purchase, you are left with no recourse if the item is not up to par, not as advertised, poor quality. The owner is rude and has no idea how to retain clients
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