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Moissanite Co

4.9

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Moissanite Co Reviews Summary

Moissanite Co has a rating of 4.9 stars from 4,597 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 1st among Gems sites.

service
145
value
147
shipping
147
returns
139
quality
151

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7,150 reviews

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Tony X.
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First time buyer are difficult to trust the company are not able to talk with a live person, only contact by email. That is biggest issue with your company to sale a product to a first time buyer like myself. Also, I am well knowledge on the Moissanite stone that I bought few in the past ten year. At the time, I end up contact your manufacture company to find out your company are legit or not because I have to pay few thousand dollars first and wait the product arrive in three week. For that reason, it is the most problem for the first time buyer to have a piece of mind. If you can find a way to prove it to a new buyer and I believe your company will make more sale. However, I am glad to spend the time to investigate your company and went ahead to purchase 3.5 canary yellow are beautiful and awesome looking setting ring. We are going to purchase the second item with your company soon and we are expect it beautiful as well. Thank you very much to your staff to make the product excellent and arrive it safely.

Tony and Tanya

Date of experience: December 10, 2015
Platinum r.
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Ordered a new wedding ring set and it was exactly as it was displayed on the computer. The ring is beautiful and we continue to order additional items.

Date of experience: December 10, 2015
Nicholas A.
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Shopping experience was great
December 11, 2015

Shopping experience was great. Online store and ordering system are straight forward. I received the ring today and it looks amazing. I can't wait to propose next month.

Date of experience: December 10, 2015
hmurchison K.
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I've done my research on diamonds and thus felt very comfortable with what makes for a good one. Since these aren't diamonds with the appropriate certifications I was flying blind a bit but I had read enough reviews to make me feel like the choice I made was the correct one even if the stone was sight unseen. My expectations with the final product have been met and perhaps exceeded. It's a beautiful piece of jewelry that my wife loves and is complimented on often. Will order again.

Date of experience: December 10, 2015
AG Y.
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December 11, 2015

Date of experience: December 10, 2015
Brent X.
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I purchased my future wife's engagement ring from Moissanite Co. After months of consideration. Needless to say, she loved it, and everyone who sees it is awestruck by it.

Date of experience: December 10, 2015
Rohan S.
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The ring is beautiful and sturdy
December 10, 2015

The ring is beautiful and sturdy. The workmanship is clean. My fiancee takes the precaution of not showering with it on. It's a great ring

Date of experience: December 9, 2015
Steve L.
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The ring we received lost a stone within a couple months. I contacted MoissaniteCo and they had me ship it back for repairs (it was still under the 3-month warranty). Since then no issues! Ring is beautiful and lasting well.

Date of experience: December 9, 2015
Andy T.
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December 10, 2015

Date of experience: December 9, 2015
Dober I.
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Preis-Leistung und Qualität sehr gut
December 9, 2015

Preis-Leistung und Qualität sehr gut. Schnelle Lieferung.

Date of experience: December 9, 2015
Walt C.
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Very beautiful ring, wife loved it
December 9, 2015

Very beautiful ring, wife loved it. She constantly receives compliments on it.

Date of experience: December 8, 2015
Diana B.
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The rings I bought were absolutely gorgeous!
December 8, 2015

The rings I bought were absolutely gorgeous! The customer service was also fantastic-- one of the stones in my eternity ring had fallen out within a few days of receiving the order, and when I contacted them to see what my options were, they paid for the return shipping and fixed my ring free of charge. I haven't had any problems with my ring since and I always get compliments on how beautiful they are.

Date of experience: December 8, 2015
customerSatisfactionIsProfitable X.
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A phone call from customer service would be implemented when the order delivery date will not be met.

Date of experience: December 8, 2015
Stacey E.
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The Canary loose stone is beautiful, however, the yellow color seems to have faded some and is much paler now than when originally purchased. I absolutely love moissanite! So beautiful!

Date of experience: December 8, 2015
WIlliamDayton J.
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The product I ordered was perfect, my know fiance was blown away.

Date of experience: December 8, 2015
Steven W.
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Engagement ring was amazing
December 8, 2015

Engagement ring was amazing. The wedding band was a bit pricey in comparison. Customer service was very helpful.

Date of experience: December 7, 2015
BD I.
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Customer service was very good and most of it is done via web chat. The color of the basic stone is OK so the upgrade to the higher quality stones is worth it and recommended. The main issue I had was when I had the ring resized (down from 5.5 to 5.0) it did not turn out that well as it appears it was almost "flattened" or "smooshed" so that it was tighter. The band doesn't look that great now. If it wouldn't have been for the guarantee of the stone I would have preferred to have a local jeweler do it and feel the result may have been better. Overall, I would certainly buy again, but would make sure A) sizing was right so no rework has to be done (I did order the ring sizer and we were still a little off) and B) would get the highest quality stone they make.

Diamonds are ridiculously priced and this product is a great alternative (no one knows it isn't a diamond unless we tell them so it is just as pretty, if not prettier). Save your money and don't support a terrible industry like the diamond industry.

Date of experience: December 7, 2015
Daniel W.
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Easy to look for stones, many different kinds of styles. Wish there was a way to search for loose stones more efficiently.

Date of experience: December 7, 2015
Annette X.
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I made an error in my order with how I requested an upgrade to the Forever Brilliant, and the customer service to correct my order and deliver my ring exactly the way I wanted was fantastic. I've purchased 3 pieces of jewelry through Moissoniteco.com and I love all of it. I get compliments all the time and everyone assumes I am wearing high end diamonds. I highly recommend getting the best quality moissanite, it's worth it in the long run. I bought a 3 stone ring that retailed through Costco (same design and carat weight) for $8k and I got the Forever Brilliant moissanite version for a little over $1k. The quality of the rings is impressive. These are not thin gold rings at all, they will last a lifetime. And I love that you can get just about anything in yellow gold, which is what i prefer, It is very hard to find that with the current trend toward white gold. I am truly a very satisfied customer.

Date of experience: December 7, 2015
Christopher E.
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Beautiful ring
December 7, 2015

Beautiful ring. Wish we held out for the Forever One though

Date of experience: December 7, 2015

From the business

MoissaniteCo.com: - Moissanite Three Stone Rings, Moissanite Earrings, Moissanite Pendants, Moissanite Bracelets, Moissanite Right Hand Rings, Men's Rings, Stones, C, Sale, Moissanite Solitaire Rings 1, Moissanite Classic Three Stone, Moissanite Eter...


moissaniteco.com
Las Vegas, NV, United States