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Moissanite Co

4.9

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Moissanite Co Reviews Summary

Moissanite Co has a rating of 4.9 stars from 4,597 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 1st among Gems sites.

service
145
value
147
shipping
147
returns
139
quality
151

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7,150 reviews

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Deborah H.
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I have been waiting for a year to do this
May 23, 2020

I have been waiting for a year to do this. I am very excited.

I could not be happier with my purchase.
Thank you.

Date of experience: May 22, 2020
David E.
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Great store
May 20, 2020

Great store

Date of experience: May 20, 2020
Carol C.
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Easy shopping, fast checkout
May 19, 2020

Easy shopping, fast checkout. Update: Now that I received my princess cut stud earrings and tennis bracelet I have to say I'm crazy in love with them! They are perfect and the stones are gorgeous. They're real sparklers and this is coming from someone who can spot a CZ a mile away. I compare them side by side with my own 1 ct diamond and they sparkle at all angles just like a diamond. I got the Forever One earrings they're similar to about.75 carat diamond. Perfect size for everyday. The tennis bracelet is Moissanite Co and is gorgeous. Will definitely be shopping again with Moissanite Co.

Date of experience: May 19, 2020
Chris U.
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Great products with reasonable prices
May 18, 2020

Great products with reasonable prices

Date of experience: May 18, 2020
Arthur X.
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No hassle and great reviews!
May 18, 2020

No hassle and great reviews! The choices and options on this site are always amazing! The ring I ordered also shipped earlier than expected and was perfect!

Date of experience: May 17, 2020
Laura G.
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Excellent service, beautiful jewelery
May 17, 2020

Excellent service, beautiful jewelery.

Date of experience: May 17, 2020
Evan Z.
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I've purchased previously from you and always had a great experience. Love the new website design!

Date of experience: May 16, 2020
James V.
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Credit card processing error repeated times
May 13, 2020

Credit card processing error repeated times. Notified support and they referred me back to my credit card agency. There were no problems on my end so called back, again told to call credit card issuer. Eventually I convinced an agent to look into the problem, sure enough, their credit card processor changed some settings. To compensate me for the repeated problems, I was given a $50 coupon code which I felt should have been higher given the numerous times I had to report the problem and stay on top of this to get a ring ordered.

Date of experience: May 13, 2020
Gabriel Y.
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I was satisfied
May 13, 2020

I was satisfied

Date of experience: May 13, 2020
Randall B.
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The website was very prompt and easy to follow instructions made the ring choosing process an enjoyable one.

Date of experience: May 12, 2020
Hana K.
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Was able to get my replacement part so super happy

Date of experience: May 9, 2020
Canada
1 review
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Cannot recommend this company strongly enough! Not only was the ring incredibly beautiful, the selection amazing, and the pricing reasonable, but the customer service I received from day one was hands down the best I have ever had! Every minor detail or trivial question I had was immediately professionally handled and I was helped through the entire process. Even after I got the ring and decided to change the center stone, they let me send it back and replaced the center stone with zero issues! If there was a score above five I could give, I would in a heartbeat. My new fiancé LOOOOOVES her ring and MoissaniteCo is 100% to thank for that. I will absolutely buy here again!

Date of experience: May 9, 2020
Linda H.
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My ring is perfect, and so sparkly
May 7, 2020

My ring is perfect, and so sparkly. It's so beautiful and I am so happy we went with MoissaniteCo!

Date of experience: May 7, 2020
Ashley W.
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Very user friendly, and quick response time when I needed to adjust my order after placing. Would highly recommend.

Date of experience: May 6, 2020
Megan T.
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Great!
May 4, 2020

Great! I've had many questions and customer service has been very kind and responsive. Very pleased with shipping time as well!

Date of experience: May 3, 2020
Miriam L.
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The ring setting is exactly what I wanted
May 1, 2020

The ring setting is exactly what I wanted. However, I thought the 'diamond' looked a little like cut-glass and didn't have the visible facets of a typical diamond. Overall I am satisfied, though, and was very pleased with the customer service.

Date of experience: May 1, 2020
Tommy R.
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Very well laid out site with lots of information. And very good photos and videos to help laymen like myself!

Fabrication and delivery were very quick and she loved it enough to say YES! ;)

Date of experience: April 29, 2020
Janelle Y.
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I love the quality and visuals that were provided!

Date of experience: April 28, 2020
Alex W.
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Very easy, would recommend to a friend!
April 28, 2020

Very easy, would recommend to a friend!

Date of experience: April 28, 2020
Jinny K.
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I've been MoissaniteCo
April 28, 2020

I've been MoissaniteCo. Customer since 2014. My experience with their customer service and products has been wonderful and extremely satisfying. Thank you!

Date of experience: April 27, 2020

From the business

MoissaniteCo.com: - Moissanite Three Stone Rings, Moissanite Earrings, Moissanite Pendants, Moissanite Bracelets, Moissanite Right Hand Rings, Men's Rings, Stones, C, Sale, Moissanite Solitaire Rings 1, Moissanite Classic Three Stone, Moissanite Eter...


moissaniteco.com
Las Vegas, NV, United States