On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Moissanite Co Reviews Summary
Moissanite Co has a rating of 4.9 stars from 4,597 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 1st among Gems sites.
Instant Feedback
We monitor reviews for authenticity
I feel MoissaniteCo.com is a great jewelry company and their jewelry pieces are solid and beautiful creations! I've not only purchased a beautiful engagement ring for my wife, but a wedding band as well.
The only thing I wish the company offered was a telephone number to speak with a live customer service person rather than email being the only way to get in touch with someone if you had a question about something.
Other than that, MoissaniteCo.com, in my opinion, is the go-to jeweler if you're looking for absolutely stunning Moissanite jewelry! My wife can't stop receiving compliments on her rings!
Their website is very easy to navigate and compare options. I contacted them with a question and received an e-mailed response back with an answer a minute later! Great service so far. I'm looking forward to receiving my order.
The additional interactive photos have been such a help and are deeply appreciated.
Simple website easy to order
Very happy with my purchase and delivery was done prior to date given
My fiancé and I ordered a Moissanite engagement ring for me on October 26th and it arrived in Tucson, AZ on November 12th. The ring is beautiful and I love wearing it. We are very pleased with the quality and service provided by moissaniteco.com and highly recommend it to others!
Ordered a Forver Brilliant - 3 Stone Setting and added my own center stone [a diamond]. Stones match perfectly with my diamond. Love my new ring!
Loved shopping at moissaniteco. Beautiful products and the best prices! My fiancé LOVED her ring and it is absolutely stunning. Very pleased with the purchase!
Bought two pairs of earrings and a ring from moissaniteco. Prices were okay, and the service was great. I did email them couple times to ask about a custom order and even though I didn't end up buying, the replies were very prompt, which was pretty good. My queries were answered within 1 working day. As an international customer, I was very pleased with the delivery times (by Fedex).
Thank you.
Beautiful ring. It wowed the bride-to-be, her friends, and her family.
The matching band I ordered had one more gem and they were smaller. It's not the matching band to the set.
Not happy.
Customer service replied almost immediately to my emailed questions. Placing the order was extremely easy and convenient.
The directions in the email to get the ring repair order started was very easy and smooth.
Beautiful ring... Couldn't ask for anything more
Was very difficult to use the reward loyalty points but received a return email within 24hrs. Total should have been $45.00 with S&H but came to $55.00 with S&H. I am sure that will be taken care of since your reputation has always been stellar.
Purchased my wedding ring from Moissanite & Co. It's exactly what I was looking for!
Buying a ring and rock from here was easy. There were plenty of pictures and the site is set up very well. I have no complaints about the purchased product either.
Order arrived on time and exactly as expected! Highly recommended!
The 360 videos made me more comfortable shopping online and I love my ring!
From the business
MoissaniteCo.com: - Moissanite Three Stone Rings, Moissanite Earrings, Moissanite Pendants, Moissanite Bracelets, Moissanite Right Hand Rings, Men's Rings, Stones, C, Sale, Moissanite Solitaire Rings 1, Moissanite Classic Three Stone, Moissanite Eter...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members