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Moissanite Co has a rating of 4.9 stars from 4,598 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 1st among Gems sites.
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My order didn't come in time because of the terrible delivery policy of MoissaniteCo.com. As a seller, they refuse to let the buyer sign in advance for the item or arrange a delivery time. Because of this, there was no way to get my package as each time it came, I was at work. Terrible policy!
Overall a good experience, expect to receive the item as indicated by approximate delivery time. The ring itself with the stone is very beautiful and looks very delicate due to the thin band (knew it would be and thats what was wanted). Just to nitpick, the symmetry wasn't perfect where the band connects to the halo but I only noticed because I notice specific details. Didn't need to contact customer service because it was just a minor detail. Overall happy with the experience.
Website excellent & customer service very efficient. Very happy with product returning customer.
Had a couple different choices in the style that my girlfriend liked. Hoping the product is as nice as it seems :)
The service was absolutely wonderful to work with. Any questions I had were answered promptly. My ring is absolutely stunning and I would recommend them to anyone.
Great Customer service! I Missed the delivery of my wife's wedding band 2 days before our wedding and they didn't hesitate to do everything in their power for me to be able to pick it up from UPS down to calling my UPS location and dealing with them on the situation. I was able to pick it up later that same evening!
Great Company, Great buying experience, Beautiful very high quality rings! I Plan on making purchases from them for a lifetime!
Beautiful, amazing rings!
My ring was even more beautiful than I could have imagined!
Stunning!
After several months of research I fell in love with MoissaniteCo. My 2ct round FB stone is jaw droppingly stunning! I cannot stop looking at my ring...and let's not forget about the constant compliments
Moissaniteco.com was great to deal with and the earrings were beautiful. The order was dispatched quickly and arrive in Australia without fuss.
My husband and I picked out a three stone ring for an anniversary present, and I'm delighted. It shipped out well before the advertised 21 day order timeframe, and arrived well packaged. More importantly, the quality and beauty of the stones is incredible. The largest stone is a one carat equivalent Forever One moissanite stone, and it is gorgeously sparkly. My engagement ring is a slightly larger diamond, and the moissanite stays cleaner far longer - in over 4 months the most I've done is wipe the surface with the corner of my tshirt, whereas I was cleaning my diamond weekly in a jewelry dip (at a minimum!) to maintain the same brilliance.
I tell everyone it's moissanite because I think it's such a steal, but most people tell me I shouldn't say anything. I personally just love how sparkly it is, and on that basis consider it incredible value for money. Won't be the last time I buy from Moissaniteco.com, I'm a very happy customer!
Site was easy to navigate and find exactly what I needed. Definitely will be coming back again.
I contacted customer service to request a specific ring and setting with a specific stone. They were extremely helpful, and I was thrilled with the experience. I will definitely use Moissanite Co again
Amazing
I had a great experience ordering from MoissaniteCo. They were able to adjust one of their styles to exactly what I wanted at a price I couldn't beat anywhere else! I will be ordering my wedding ring from them soon!
Lots of options in palladium for those of us with metal allergies.
Simple and easy. No complaints with the quality of the site or products we've already purchased...
Difficult to navigate to loose stones but easy checkout once you get there. You should note that carats are different than diamond because of density. I could have fit a larger stone in the setting I had.
My first wedding set was from MoissaniteCo about 4 years ago and I was ready to upgrade. The stone still looks as beautiful as it did 4 years ago I just wanted a new setting. The new one is amazing! I am in love with my rings!
Their customer service is always so quick and helpful!
My Shopping experience with MoissaniteCo.com was wonderful. I was buying a OEC moissanite on behalf of my client
The stone was fairly priced, easy and very fast shipping. When it arrived it was in a beautiful, very high quality stone holder, gift wrapped with tissue and in a gift bag. Very delighted with the packaging.
I would most definitely source all my Moissanites from this company.
Answer: We are located in the USA. It would be made and shipped from the USA.
Answer: No telephone number, you have to send an email and it could take 24 hours to receive a response
Answer: Scam - they sell inferior products, their craftsmanship is of low quality. After you have made a purchase, you are left with no recourse if the item is not up to par, not as advertised, poor quality. The owner is rude and has no idea how to retain clients
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