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Moissanite Co

4.9

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Moissanite Co Reviews Summary

Moissanite Co has a rating of 4.9 stars from 4,598 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 1st among Gems sites.

service
145
value
147
shipping
147
returns
139
quality
151

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7,150 reviews

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Steve J.
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You need to have a phone number that people can call with service issues. Your email response time is too slow and your online chat people are not empowered to help with sales questions/solutions.

Date of experience: March 14, 2016
Anna P.
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I could not have been happier with my purchase! The ring is stunning! Everyone that sees it compliments me and wonders where I got it!

Date of experience: March 14, 2016
Shannon G.
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March 14, 2016

Date of experience: March 14, 2016
Cynthia E.
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Your jewelry and your customer service are outstanding.

Date of experience: March 14, 2016
Mark W.
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Quick and efficient checkout system
March 14, 2016

Quick and efficient checkout system

Date of experience: March 14, 2016
Michael Q.
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Everything was super easy and the ring is awesome! I upgraded shipping after my initial order and the process was painless. They delivered the ring on the early end of the estimated delivery window and customer service responded quickly to all my questions.

A++ :)

Date of experience: March 13, 2016
Mark K.
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I ordered a loose gem and it arrived incredibly fast, I'm in Canada and it only took 2 days, and the price was far better than that of a traditional diamond.

Date of experience: March 13, 2016
Rajen P.
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Excellent, your customer service is supreme
March 13, 2016

Excellent, your customer service is supreme. Really cannot say enough good things about how I was treated.

Date of experience: March 13, 2016
Mike G.
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My fiancé loves the ring!
March 13, 2016

My fiancé loves the ring!

Date of experience: March 13, 2016
Lois N.
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Every stage from shopping to delivery was easy
March 13, 2016

Every stage from shopping to delivery was easy. I received a very quick and helpful email when I sent an email asking a question, and the product came in good time. I love my ring and I would definitely buy from here again!

Date of experience: March 13, 2016
Jun J.
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Customer service is top notch and products are ALWAYS perfect! Husband and wife both extremely happy! Thank you!

Date of experience: March 13, 2016
RGHVDS U.
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I bought my wife a pink mossanite and she loves it! Chris with customer service was surprise helpful when I got her ring size wrong and fix it right away! The whole process took faster than excepted! Thank you

Date of experience: March 13, 2016
Jo V.
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Found the ring of my dreams at a price that actually made sense! Ordering, delivery/shipping, and the whole experience were simple and quick. No issues at all, and fantastic communication to verify the transaction occurred without issue and when shipping was all set. I'm definitely planning for another purchase in the near future!

Date of experience: March 13, 2016
L B.
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I have been a customer of Moissanite Co for many years, and I have always received amazing service along with incredible jewelry! Always my go-to moissy source.

Date of experience: March 13, 2016
Rhonda X.
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I love my stone, I bought the best and the color is amazing! My last moissanote had more yellow, it was worth paying a little more for a near colorless stone.

Date of experience: March 13, 2016
Jared V.
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I purchased an engagement ring in November, and it turned out as beautiful as I had hoped. My fiancée loves it and gets tons of compliments, and she and I are proud to have a ring with a conflict-free stone that's just as beautiful or more than true diamond!

Date of experience: March 13, 2016
Kyle M.
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Chris from customer service did a great job
March 13, 2016

Chris from customer service did a great job.

Date of experience: March 13, 2016
Daniel C.
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I was able to custom order the band with no issue!

Date of experience: March 13, 2016
Wyatt K.
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Everything went well without any issues
March 13, 2016

Everything went well without any issues. My order was delivered on-time and didn't get lost. Completely happy with the product itself. My Fiance loves it and the stone is huge!

Date of experience: March 13, 2016
do n.
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The quality of the ring I received is excellent. The stones have a beautiful brilliance and clarity and the workmanship of the setting demonstrates a superb attention to detail Customer service was very helpful in assisting me throughout the process. I would highly recommend this company to others, and in fact, I have already done so.

Date of experience: March 12, 2016

From the business

MoissaniteCo.com: - Moissanite Three Stone Rings, Moissanite Earrings, Moissanite Pendants, Moissanite Bracelets, Moissanite Right Hand Rings, Men's Rings, Stones, C, Sale, Moissanite Solitaire Rings 1, Moissanite Classic Three Stone, Moissanite Eter...


moissaniteco.com
Las Vegas, NV, United States