Moissanite CoReviews 4,598

You need to have a phone number that people can call with service issues. Your email response time is too slow and your online chat people are not empowered to help with sales questions/solutions.

I could not have been happier with my purchase! The ring is stunning! Everyone that sees it compliments me and wonders where I got it!

Your jewelry and your customer service are outstanding.

Quick and efficient checkout system

Everything was super easy and the ring is awesome! I upgraded shipping after my initial order and the process was painless. They delivered the ring on the early end of the estimated delivery window and customer service responded quickly to all my questions.

A++ :)

I ordered a loose gem and it arrived incredibly fast, I'm in Canada and it only took 2 days, and the price was far better than that of a traditional diamond.

Excellent, your customer service is supreme. Really cannot say enough good things about how I was treated.

My fiancé loves the ring!

Every stage from shopping to delivery was easy. I received a very quick and helpful email when I sent an email asking a question, and the product came in good time. I love my ring and I would definitely buy from here again!

Customer service is top notch and products are ALWAYS perfect! Husband and wife both extremely happy! Thank you!

I bought my wife a pink mossanite and she loves it! Chris with customer service was surprise helpful when I got her ring size wrong and fix it right away! The whole process took faster than excepted! Thank you

Found the ring of my dreams at a price that actually made sense! Ordering, delivery/shipping, and the whole experience were simple and quick. No issues at all, and fantastic communication to verify the transaction occurred without issue and when shipping was all set. I'm definitely planning for another purchase in the near future!

I have been a customer of Moissanite Co for many years, and I have always received amazing service along with incredible jewelry! Always my go-to moissy source.

I love my stone, I bought the best and the color is amazing! My last moissanote had more yellow, it was worth paying a little more for a near colorless stone.

I purchased an engagement ring in November, and it turned out as beautiful as I had hoped. My fiancée loves it and gets tons of compliments, and she and I are proud to have a ring with a conflict-free stone that's just as beautiful or more than true diamond!

Chris from customer service did a great job.

I was able to custom order the band with no issue!

Everything went well without any issues. My order was delivered on-time and didn't get lost. Completely happy with the product itself. My Fiance loves it and the stone is huge!

The quality of the ring I received is excellent. The stones have a beautiful brilliance and clarity and the workmanship of the setting demonstrates a superb attention to detail Customer service was very helpful in assisting me throughout the process. I would highly recommend this company to others, and in fact, I have already done so.