Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Moissanite Co has a rating of 4.9 stars from 4,597 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 1st among Gems sites.
We monitor reviews for authenticity
Easy to navigate website, tons of styles to choose from, convenient advanced ring search function. Can't wait to receive my order!
Fast and easy service! I get so many compliments on my ring, I absolutely love it!
Customer service is always a great help and prices are very fair. I have yet to be disappointed with anything I've gotten through the site. I always recommend you guys to friends.
Xx
I am very pleased with my purchase. I would definitely purchase from again.
Moissanite Co. Has provided us with a wide selection of designs, excellent learning tools and superior customer support. Moreover, their policy of responsible metal and gem usage made purchasing from Moissanite Co. An easy decision. We had the engagement ring custom designed, and both wedding rings made here; we will certainly be back in the future.
Fantastic website that offered all I was looking for but couldn't find anywhere else. A lot of choices to be made but all done so easily. My only niggle was with the delivery firm who were a bit of a hassle to deal with but eventually received my package.
Jamie Fletcher
Best customer service and products ever!
Excellent experience overall. Purchased forever one earrings and I'm now confident in purchasing a forever one engagement ring as well. Great quality and fast shipping. Only comment (and this applies to C&C and not MoissaniteCo); would appreciate if C&C provided a sku with their moissanite to verify the grade upon registration on their site.
The ring that I purchased was exactly what I was looking for and at a great price
I am satisfied with the experience, shipping was fast and the product arrived well-packed. Price was also reasonable. Customer service responded to my selection request and I am very happy with the item. Overall very satisfied. Thank you!
My initial experience of purchasing my rings was very uneventful and so pleasant; I love my rings. However, I lost a stone and after chatting with a representative seeking and following directions given to obtain guidance on how to have my ring repaired at my own cost. I had not heard a response after 48+ hours as indicated. I followed protocol to contact the company before resubmitting request but 4 days later I have lost confidence in the company's ability to provide information much less entrust my rings to be repaired. I am going to forfeit the repair contract and have a local jeweler complete the repairs.
Update: The email I initially received that was supposed to provide the necessary information did not; this may have been a mistake. A second email was sent in response to my complaint which drew attention to the previous one but now included the needed information. By then I had already ordered my stone to have replaced by a local jeweler. I have had a good experience otherwise and so will attribute this mishap to a mistake and not neglect.
Working with Chris could not have been easier. Emails and questions were answered quickly. I'll look forward to receiving this engagement ring.
Thank you so much I am a returning customer..
Ordered a ring for my wife during the holidays. Shipping went as planned. My wife absolutely loves her new ring, so much I ordered her another!
Very detailed website compared to others I found. Easy and fast check out. Quick delivery and I am very happy with the stone!
My wife loved the pendant! Such a great advent calendar surprise!
Great jewelry
Answer: We are located in the USA. It would be made and shipped from the USA.
Answer: No telephone number, you have to send an email and it could take 24 hours to receive a response
Answer: Scam - they sell inferior products, their craftsmanship is of low quality. After you have made a purchase, you are left with no recourse if the item is not up to par, not as advertised, poor quality. The owner is rude and has no idea how to retain clients
MoissaniteCo.com: - Moissanite Three Stone Rings, Moissanite Earrings, Moissanite Pendants, Moissanite Bracelets, Moissanite Right Hand Rings, Men's Rings, Stones, C, Sale, Moissanite Solitaire Rings 1, Moissanite Classic Three Stone, Moissanite Eter...

