Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Moissanite Co has a rating of 4.9 stars from 4,597 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 1st among Gems sites.
We monitor reviews for authenticity
Chris was very helpful in answering questions and putting together what I wanted. The only negative feedback I have is that there is no phone number and the email conversations sometimes took a more than desirable amount of time. Despite that, I am Very happy with the process and ring but more importantly, she loves the ring.
Very easy. Many choices. Picked out something I will be happy with for life.
Website is easy to navigate. Person I talked to on the online chat could have been more knowledgeable about my questions. But since the website is easy to navigate I figured it out and checked out.
Love my service with Moissanite and feel like I've always had an easy shopping experience. Will still come back for more.
Chris was very patient with me and very accommodating. They helped me every step of the way in designing a ring that was perfect for me and exactly what I wanted. Beautiful rings and great customer service
The website works well.
This is the second custom necklace I've had this company make for me - excellent quality. I am extremely happy.
Just made my second purchase with MoissaniteCo - this time an engagement ring. The first time the service and product was exceptional. Really looking forward to the next one (and the one after!).
Update: very impressed with turnaround time and shipping. Once again the ring is amazing, she absolutely loves it and her friends do too.
Gave it five stars for products/service because I was so pleased with the cross pendant; however the chain was not satisfactory, so I purchased a better quality chain. Wish I had saved my money in the chain. Pendant is beautiful.
Good mobile to desktop/laptop crossover
It was good
No issues - product delivered as promised. Would definitely buy from again.
Always such a great experience shopping here!
Never less than happy, with ALL my previous purchases, and really looking forward to my new order! Again, very thrilled with my newest addition--another stunning, sparkling eternity ring. My only thing is (and this is not really a complaint), I wish the ring was a little heavier in weight, with more metal. But, I love it just as it is, of course! I'm sooooo glad I discovered MoissaniteCo, and I will always be a customer! Thanks again so much!
Thank you Moissanite team (mainly Chris), for my 5.5 ct Moissanite ring! My daughter just got her spectacular ring & talked me in to this. I'm truly so happy with the exceptional customer service, that never sleeps. Really I got respond on my question from Chris at 12AM! Sure I will purchase from this site forever!
Will be happy to share all excitement as soon as I get my ring.
2 weeks later...
Ok, i got my ring and its looks exactly like was on website. I like this ring very much, but center stone was loose. Start shake after 2 weeks.
But i am happy with my ring!
Highly satisfied with Moissanite Co. I had inquired about a customize ring for our anniversary and they have been nothing but a pleasure to deal with. Highly recommend.
Great experience as always. Site is easy to navigate
I was very pleased with how easy it was to look through the different options of rings and very happy with the product I received
This is the third pair of moissanite studs I have ordered this year. I am going to order even another pair shortly! I'm really pleases with the quality of your product and the level of customer service. Thank you.
Great response on online chat.
Answer: We are located in the USA. It would be made and shipped from the USA.
Answer: No telephone number, you have to send an email and it could take 24 hours to receive a response
Answer: Scam - they sell inferior products, their craftsmanship is of low quality. After you have made a purchase, you are left with no recourse if the item is not up to par, not as advertised, poor quality. The owner is rude and has no idea how to retain clients
MoissaniteCo.com: - Moissanite Three Stone Rings, Moissanite Earrings, Moissanite Pendants, Moissanite Bracelets, Moissanite Right Hand Rings, Men's Rings, Stones, C, Sale, Moissanite Solitaire Rings 1, Moissanite Classic Three Stone, Moissanite Eter...

