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Moissanite Co

4.9

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Moissanite Co Reviews Summary

Moissanite Co has a rating of 4.9 stars from 4,597 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 1st among Gems sites.

service
145
value
147
shipping
147
returns
139
quality
151

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7,150 reviews

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Yolanda H.
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Very pleasant
December 2, 2017

Very pleasant

Date of experience: December 1, 2017
savila I.
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I was emailing the support team regularly, trying to narrow down my custom engagement ring options. They were very accommodating, and I just submitted the custom design fee. Let's hope they do as excellent job as I've heard they do.

Follow up - ring looks amazing. Now to find the right moment. Thanks.

Date of experience: December 1, 2017
Lindsey T.
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Chris made the customization process easy and smooth. I cannot believe my dream ring is actually on my finger!

Date of experience: December 1, 2017
rajat S.
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Quick and easy, even setting up an account was quick

Date of experience: November 30, 2017
Patricia S.
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Prompt and great customer service
November 30, 2017

Prompt and great customer service

Date of experience: November 30, 2017
Erika P.
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The sale page could be easier to use
November 30, 2017

The sale page could be easier to use. I wish you could sort or filter by ring size.

Date of experience: November 29, 2017
sarah S.
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Beautiful ring!
November 29, 2017

Beautiful ring!

Date of experience: November 29, 2017
Tamara N.
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Easiest purchase ever!
November 28, 2017

Easiest purchase ever! Beautiful ring! So pleased with it!

Date of experience: November 28, 2017
Leanna M.
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Quick, easy and efficient!
November 27, 2017

Quick, easy and efficient!

Date of experience: November 27, 2017
Tanner I.
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My ring lost two side stones at about the one year mark. Received my repaired ring within an appropriate amount of time. The ring came back looking great. The total cost of the repair was about $45. I don't worry about any future repairs because they take care of customers.

Date of experience: November 27, 2017
Charles F.
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You have a great selection of men's rings
November 27, 2017

You have a great selection of men's rings. No one else comes close to your site. Great help selecting a product.

Date of experience: November 27, 2017
Austin H.
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Affordable, pretty
November 27, 2017

Affordable, pretty. The finishing on the jewelry was mediocre and smaller areas on the band were pitted and uneven. The shipping process took several days longer to ship than the estimate stated. The ring box was nice, but had a made in china sticker on the bottom that could've been removed for a more premium appearance, and overall it was mediocre in minor details but still was worth the cost.

Work on the details! They matter.

Also the website could use some work, would have liked more angles for pictures.

Date of experience: November 27, 2017
Dennis E.
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My ring is stunning!
November 27, 2017

My ring is stunning! I will never buy diamonds again. It's so much more beautiful than diamonds ever will be!

Date of experience: November 26, 2017
Bee G.
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Great customer service and selection of jewelry
November 26, 2017

Great customer service and selection of jewelry. Quality is stunning as well! Would recommend to family and friends. So many beautiful pieces to select from. Will definitely order another piece of jewelry!

Date of experience: November 26, 2017
Michael l.
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The process and rings especially seeing them on Instagram is phenomenal so far!

However the diamonds in the band were a little smaller than it looked on the Instagram but my fiance absolutely loved it!

Date of experience: November 26, 2017
Alan M.
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Chris was very helpful during the process and solved all my questions. The ring arrived within the promised time and it was gorgeous. The quality is noticeable.

Date of experience: November 26, 2017
Andrea P.
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You're the greatest!
November 25, 2017

You're the greatest!

Date of experience: November 25, 2017
Sindi C.
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Custom design quote process has been smooth
November 23, 2017

Custom design quote process has been smooth. Communication has been excellent, even with multiple back/forth messages across several weeks. Finished ring was beautiful beyond words. Love working with MoissaniteCo!

Date of experience: November 23, 2017
Katie U.
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Everything was very clear and well displayed!
November 23, 2017

Everything was very clear and well displayed! Love the ring!

Date of experience: November 23, 2017
Jen L.
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Had to have a couple prongs tightened, but otherwise everything was great!

Date of experience: November 22, 2017

From the business

MoissaniteCo.com: - Moissanite Three Stone Rings, Moissanite Earrings, Moissanite Pendants, Moissanite Bracelets, Moissanite Right Hand Rings, Men's Rings, Stones, C, Sale, Moissanite Solitaire Rings 1, Moissanite Classic Three Stone, Moissanite Eter...


moissaniteco.com
Las Vegas, NV, United States