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Mofylook has a rating of 1 stars from 50 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Mofylook most frequently mention and tracking number. Mofylook ranks 1978th among Women's Clothing sites.
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Stay away from this website! I ordered several items from Mofylook.com and never received any items. When checking the tracking number, I noticed they were delivered in July to an unknown address in New York although I reside in California. I immediately demanded a full refund by contacting customer service. It is now November and I have yet to be refunded. Now that I am seeking legal attention, Customer service decides to go silent and not respond to any emails. Also, they do not have a phone number or any other methods to contact them. MOFYLOOK IS A SCAM! DO NOT ORDER FROM HERE!
Worst decision yet... do not do business with this company. They shipped my product to the wrong city... and have not got back to me. Can not locate them.
I live in Brisbane. I ordered 3 pairs of boots on 7 June 2020. On 10 August 2020, my order still hadn't arrived, so I emailed Mofylook to find out why. On 19 August, Mofylook emailed that the parcel had been delivered. I checked the delivery number with Australia Post, and they told me the parcel had been delivered to a Sydney address. On 20 August, Mofylook said they would send me a new order to be shipped within 7 business days. The order hadn't arrived by 13 September so I asked for an update, but received no reply. Same actions and results on 4 October. On 13 October I received this reply, "Sorry for any inconvenience, We will check with Logistic Company for your parcel." Nothing since then. After more than 4 months, still no boots.
Finally, after 6 months, I received a full refund, but only because I'd paid using Paypal and they interceded on my behalf. Using Paypal for online purchases is great insurance for situations like this. (I don't own shares in Paypal.)
Do not shop this site. I ordered product from here did not receive it did not get my money back. STAY AWAY FROM THIS SITE!
After waiting almost 2 months to receive the shoes, I got something that very vaguely resembles website pictures.
They are suppose to be vintage genuine leather, but
I don't believe that they are leather at all.
Not at all the same shoes, not worth even a 1/3 of what I paid.($58)
Don't waste your money.
I ordered 3 dresses in July and finally received one in August. The other two dresses have never arrived. I have sent emails to their support team and have gotten no where with them. No dresses and no refund. The one item I received was very bad quality. Don't order from them.
I ordered three dresses in May, they were delivered in July to an address in New York. I live in California. I finally asked for a full refund at the end of July... I am still waiting for my full refund. I have emailed customer support several time they keep telling me my refund is coming in 7days.
They never shipped my product sent me emails to buy time... Blaming covid-19 on shipment issues. They even gave me a fake China Post tracking number. That was fake!
But after some detective work if you want to contact a real scammer and actually talk to the scammer let me give you his details... Nine? One*nine!
842+3887#
Oh my God I almost popped a blood vessel I had to call my bank cancel my credit card and put a fraud alert on my account because of this scam company! Do not buy anything unless you know it is a US company when I originally placed this order I had no idea it was coming from China by way of a Nigerian! It was on Etsy and it was on Facebook buyer beware Google and research your company before you give them any money!
When I dug into their past there's like 18 different companies that are bogus and like 18 other companies are scams... Under the same bogus umbrella company. If it's not made in America you don't need it!
BUY MADE IN USA ONLY! THEY'RE JUST RIPPING US OFF YOU GUYS!
AND WHAT I PULLED UP MY BANKING INFORMATION IT WAS BILLED AS NUCHU WITH A BOGUS PHONE NUMBER. THE ONE THAT I GAVE YOU ABOVE THIS SENTENCE IS REAL. SO GO FOR IT!
I ordered some items and never received a thing. They steal your money without sending anything! Impossible to get a refund! STAY AWAY!
Answer: You may get an email from them easily enough but they won't honor any requests for refunds. They are dishonest and fraudulent. Don't buy anything from them! You will lose your money and be stuck with a product that doesn't fit or doesn't work.
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