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business logo of Modlily

ModlilyReviews 8,661

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
833
value
471
shipping
484
returns
387
quality
452
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Ohio
1 review
0 helpful votes
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Second part of order
September 11, 2025

I never received my second swimsuit! Very disappointed!

Date of experience: September 11, 2025
Illinois
2 reviews
0 helpful votes
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Best bathing suits
September 11, 2025

I bought 4 bikini sets thinking I would like at least one out of the four. I kept them all! It is so hard to find bathing suits that fit right. These were perfect. Will buy more in future!

Date of experience: September 11, 2025
Canada
1 review
0 helpful votes
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Très contente de mes achats
September 11, 2025

Beaucoup de choix, livraison rapide, je suis contente de mes achats et ce sont des prix raisonnables.

Date of experience: August 9, 2025
Massachusetts
1 review
0 helpful votes
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Exchange bathing suit
September 11, 2025

Excellent Thea was the best I have ever worked with

Date of experience: September 11, 2025
GB
1 review
0 helpful votes
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Easy exchange
August 22, 2025
Updated review

I requested an exchange for a larger size on two items, this was immediately put into motion excellent service

Date of experience: August 22, 2025

Holiday purchases
July 24, 2025
Previous review

Easy, enjoyable purchasing, everything so easy add or subtract until you have everything you want to purchase, should it arrive & not be 'just right' easy exchange or returns

Date of experience: July 24, 2025
Canada
1 review
0 helpful votes
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Horrible shipping experience
August 17, 2025

After 5 weeks said delivered, was NOT. They resent, still nothing. Now ignoring me. Just want $ back

Date of experience: August 15, 2025
Australia
1 review
0 helpful votes
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Tankini is a great fit!
August 11, 2025

I ordered 2 pairs of tankini with short length pants. The size was true to measurements its a great fit. The quality looks great too.

Date of experience: August 11, 2025
Canada
1 review
0 helpful votes
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Always satisfied
August 9, 2025

Once I figured out what size I am with Modlily. I am always dreaming of what my next purchase will be from my favourites.

Date of experience: August 9, 2025
Florida
1 review
0 helpful votes
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Swim suits
August 9, 2025

I have ordered a total of three swimsuits. Two of them I'm very, happy with. The third one not so much. But overall delivery was good. Prices were good. My experience was good.

Date of experience: July 31, 2025
Tennessee
1 review
0 helpful votes
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Order not received
August 9, 2025

I ordered clothes from Modlily which were sent in two different packages. One package was delivered. The other was not. Customer service was no help. They keep telling me to check with my post office which I have repeatedly. I will not buy from them again.

Date of experience: August 9, 2025
Florida
1 review
0 helpful votes
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Love this company
August 9, 2025

Modlily has been a lifesaver for me when buying clothes. I really have a hard time buying age-appropriate clothes in department stores. They either make me look like I'm trying to look 20 (I'm 78) or they look like they belong on a 100 year old. Everything I've gotten from them has been beautiful and fits well. This is my go-to place when I need clothes.

Date of experience: August 9, 2025
Florida
1 review
0 helpful votes
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Great
August 9, 2025

Great products. Great fit! Selection is overwhelming. Always my go to place when I need something specific.

Date of experience: August 9, 2025
New York
1 review
0 helpful votes
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First Time Buying
August 9, 2025

I was skeptical and worried if the top I ordered would be true to size and look like the picture on their site. I was also worried about how long it would take to get it.
It fit & looks great and received within two weeks.

Date of experience: August 9, 2025
Massachusetts
1 review
0 helpful votes
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Customer Service not responsive
August 9, 2025

Sent a dissatisfaction about my swim suit. No response. I'm still waiting for a reply.

Date of experience: August 9, 2025
Canada
1 review
0 helpful votes
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Satisfy
August 6, 2025

Really happy of my cloches y receive! Fast et great services, I order two times and each times everything are perfect

Date of experience: August 6, 2025
Tennessee
2 reviews
0 helpful votes
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Pleased with Purchase
August 6, 2025

Good experience shopping with Modlily. Way too many emails though. One per week would be sufficient for me. Thanks.

Date of experience: August 6, 2025
Florida
1 review
0 helpful votes
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Great Experience
August 6, 2025

The swimsuit that I purchased was beautiful. I loved the color. The bottoms were great, but I was having issues with the top and decided to return the suit. Customer service responded very quickly and was very helpful in informing me as to how to return the swimsuit. In the end, I decided to keep the suit. I donated the top and ordered a different one from from a different vendor.

Date of experience: August 6, 2025
Puerto Rico
1 review
0 helpful votes
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Service
August 6, 2025

I love your service. Sus vestidos son hermosos. Ademàs del precio.
Buen

Date of experience: August 6, 2025
Canada
1 review
0 helpful votes
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Great choices
August 6, 2025

Like the way the sizes are consistent, both with tops and dresses.

Date of experience: August 6, 2025
Pennsylvania
1 review
0 helpful votes
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True size
August 6, 2025

Wasn't sure about my true size, but your size chart was perfect. Never found that anywhere else before

Date of experience: August 6, 2025