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Modlily

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
835
value
471
shipping
484
returns
387
quality
452
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Mexico
1 review
0 helpful votes
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Secure
March 23, 2022

I really liked the fact that you double check the info to make my purchase secure.

Date of experience: March 23, 2022
South Carolina
1 review
0 helpful votes
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Customer Service is great!
March 23, 2022

When I needed to change something on my order, it was very easy. I just submitted a ticket and Sunshine took care of the situation within a few hours!

Date of experience: March 23, 2022
Australia
1 review
0 helpful votes
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Swimwear
March 23, 2022

Swimwear is great.
Modlily was great with shipping inquires that I had.

Date of experience: March 23, 2022
New York
2 reviews
0 helpful votes
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Excellent service
March 23, 2022

I had questioned the delivery time. I needed the product before my cruise date. Before I knew it, my product was delivered and the quality was great. I was very happy with it.

Date of experience: March 23, 2022
Australia
1 review
0 helpful votes
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Awesome
March 23, 2022

Had a mix up at the beginning as I never received my package so we emailed and this time I was able track my package and my outfit are really stunning I love them

Date of experience: March 23, 2022
GB
1 review
0 helpful votes
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Very helpful
March 23, 2022

Small problem with delivery which was sorted it was nothing to do with your selfs it was delivery company. You were very helpful

Date of experience: March 22, 2022
Missouri
2 reviews
0 helpful votes
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For MaMa Bear
March 23, 2022

All items were as described. Quality of items was good. Leggings ran a little larger in size, but were still fine.

Date of experience: March 22, 2022
Virginia
1 review
0 helpful votes
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Bathing suits
March 22, 2022

Items arrived within 10 days and are good quality.

Date of experience: March 22, 2022
Tennessee
1 review
0 helpful votes
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Good customer service
March 22, 2022

Customer service was quick to respond when I contacted them. Turns out, I had my order shipped to a previous address (not their fault).

Date of experience: March 22, 2022
South Carolina
1 review
0 helpful votes
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I am very pleased with the swim dress and swim shorts I purchased

Date of experience: March 22, 2022
Iowa
1 review
0 helpful votes
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Service for my order.
March 22, 2022

I requested a change to my order, and it was immediately taken care of by Sunshine. Would definitely recommend this company.

Date of experience: March 22, 2022
New York
1 review
0 helpful votes
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Best Bathing suit
March 22, 2022

I was reluctant to purchase a bathing suit as I haven't been able to wear one in such a long time I am so glad I choose to get this one it fits perfect and it's very cute

Date of experience: March 21, 2022
Indiana
1 review
0 helpful votes
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Wonderful
March 22, 2022

I have ordered several items from here. I had one piece I thought I ordered in plus size but it wasn't. They helped me get it returned with no problem, just waiting on the exchange.

Date of experience: March 21, 2022
California
1 review
0 helpful votes
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PETFECT
March 21, 2022

I truly love it. It fits perfect & hides just enough to make me feel good. I'm 59yrs old 5'4", 130lbs. I bought a Med. I would send a picture but on my way to Mexico & it is packed. Very comfortable.

Date of experience: March 21, 2022
Oklahoma
1 review
0 helpful votes
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Great clothing and great customer service…. Can't wait for my packages to arrive

Date of experience: March 21, 2022
GB
1 review
0 helpful votes
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BRILLIANT SERVICE AND PRODUCT
March 21, 2022

Was very impressed with my order. And the customer service was excellent. Will definitely use this site again

Date of experience: March 21, 2022
North Carolina
1 review
0 helpful votes
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Review
March 21, 2022

They were so very helpful in helping me with questions I had about my order.

Date of experience: March 21, 2022
Washington
2 reviews
0 helpful votes
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Tunic tops
March 21, 2022

I have ordered four different times from mod lily and have been extremely happy with each item. The fit, material and overall quality are excellent! I receive compliments every time I wear one of their tops and they feel so luxurious to wear. I also love looking through their online catalogue for my next order.

Date of experience: March 21, 2022
GB
1 review
0 helpful votes
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Excellent service
March 21, 2022

Having just received a shipment, I realised I needed to downsize my next order, which meant changing the sizes of all 5 items. Sunshine made the change within 48 hours of my request (made at the weekend) and advised it had been done. No questions, no challenge, just changed as requested. Really pleased and looking forward to receipt of my items!

Date of experience: March 21, 2022
Michigan
1 review
0 helpful votes
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Quick and easy
March 21, 2022

Great customer service ordered an item I didn't mean to and they deleted off my order before it shipped for me.

Date of experience: March 21, 2022