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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Business Highlights
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Modlily Reviews Summary
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
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J'adore les vêtements ainsi que les maillots de bain. Je fais partie des personnes à taille plus (forte) et de tout les boutiques dans mon coin c'est la seule ou je peux trouver des vêtements qui ne sont pas trop vieux et à la mode pour mon âge. Les prix sont abordables et la qualité excellente. Je recommande fortement. Merci Modlily!
I needed to change my shipping address, and they took care of it right away! Thank you!
Friendly customer service. The dress I ordered was just perfect. A lot of my friends was complementing my look.
Love the colors of the bathing suits I ordered. The bottoms are see-through which I'm not happy with on the bikini. The boys shorts the front is covered but the back is see-through. I think there should be a lining in the bathing suits because not everybody wants to show what they have. I love the other outfits I bought along with the two suits thank you
Not happy and I could not return it because I did not ever hear back from the customer return service. I ordered it in November and am just hearing back from them in March. And it had nothing to do with me wanting to return my order. Waste of money!
Very happy with my dress, bathing suit, and top. They fit true to size.
Sunshine was quick to respond to my ticket # and very pleasant to deal with over email.
Sent my bathing suit to wrong state
I live in South Carolina and you sent it too florida. Dahhhhhhh
Shipping was a little slow, but the swimsuit is great!
I am a new customer and received an email with a promotional code! After checking out I realized that I totally forgot to use it! Luckily, the website was super easy to navigate and I quickly found out how to contract the company. I sent them a message explaining that I forgot to enter the code and asked if there was anyway to still apply it to my order. Guess what? I received a response super quick and I was credited $29 and priority shipping! Now that is excellent customer service! I can't wait to receive my order. I will definitely be shopping here again!
I had a quality issue with one of the items. It was resolved very quickly.
I have had nothing but good experience with modlily. If you have a problem they quickly get it taken care of. The quality of the clothes I have gotten has been very good. The size is the right size you order.
Great company, great customer service. Always been a pleasure to order from them
I ordered 3 dresses. One of them is at least six inches too long! Material is very good, fit is excellent.
Didn't receive my bathing suit from the mail carrier so when I contacted you guys you responded right away and helped me out greatly appreciated. My suit arrived the following day
Great service, website easy to use, prompt response from client services, fast response on questions.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members