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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
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I ordered the wrong swimsuit and was able to cancel and replace with the right one.
Ordered and paid for the same item twice by mistake. This was noticed by Modily and refund for one was made
My wife found a two piece bathing suit on ModLily and the website showed excellent pictures and sizes. The website was easy to use and the item was spot on for fit and size. The item was well packed and was dispatched with tracking detail. All in all an excellent buying experience and would recommend ModLily
Horrible I will never recommend you to anyone living. I have been writing to you since March…Then informed I need to pay return shipping which I promptly. April 24 no suit! Unacceptable. This is All True! I have the documents to prove!
Absolutely great.
The emails I sent to modlily were answered if not straight away but in a few hours of sending them.
Answered with proper communication
Even the bathers were packed exceptionly perfect. Only reason I returned was first time bought clothing on line. They didn't fit my body shape (to small) I'm best to try on in a shop. They were so well made but didn't wanna keep sending back an forth trying different sizes.
But sincerely so impressed with your company in everything you do an done.
No issues returning the outfit
No issues with my refund
Very professional
Absolutely recommend to young an older
Thank you
Keep up the good work.
Love all the selection of bathing suits the only issue I have is shipping takes way to long
I ordered over a month ago and my items have yet to be shipped from the warehouse. I have reached out multiple time and keep getting the same responses. I reached Out today April 22nd and she sends me a chat that says delivery date April 12 - April 23rd and my items haven't even shipped. She was more concerned about the bad rating i gave them than the fact that i spent well over 100.00 on items that haven't shipped out yet. I will never order from here again.
I'm so happy with my swim wear, good quality before colors. Fast shipping. Would definitely order again.
I love that I can ask a question and within a day I have a response. Such quick service! I also love the items I
Have ordered thus far. Quick service and great products make me :).
Very responsive! I needed to return a number of pieces due to them being too small and their responses very very quick and helpful.
When I looked at the top online and purchased it I couldn't tell it was open on the sides. You can see my fat through the openings
Have not had any communication on my orders until today and said one item is out of stock. The orders said originally that they would be here no later than April 18,2022 and it is now April 20th and do not see where it has shipped or any orders being taken care of. Would appreciate some correspondence...
I just love every item that I have received from ModLily: 3 different styles of earrings, rings for my granddaughter, & 2 Beautiful bathing suits. I have some more items that I hope to be getting soon.
I wrote because I was having trouble getting on the email website with my email. And when I did finally get on, it said there was no order associated with the account. The reply was very timely and helpful each time I wrote back. I was assured that my order had gone through and got help with my email issues. The promptness and efficiency was most appreciated
I requested a refund on an item which I did not mean to put in my cart. I contacted the company and was contacted immediately and refunded
I ordered for the first time and when I received the bikini it was very nice but just made larger, the only problem I had with the whole experience was it cost alot to return and I didn't realize that process, so I'm now out the s/h on my order plus the return shipping.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

