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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
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They helped with my delivery questions promptly, and when my items arrived they looked beautiful, and fit perfectly
Modily provides great women's clothes at unbeatable prices. No problems picking out, sizing and purchasing items. Fast shipment with good communications.
I spent $110 and paid for "expedited shipping" and over a month after I was supposed to receive my "expedited" order, it still hadn't arrived. I went back and forth with their so called customer service who gave me the run around and after several complaints of why my tracking showed the package in California for over a week the Illinois for weeks then back in California then Illinois again for weeks they offered a refund of "$9.434" of the $15.99 I spent on expedited shipping which their amount didn't even make sense. I put a claim in through PayPal and it only took days before I was refunded my whole amount of $110. I'm not convinced that my items were ever shipped. Beware of this company!
Great product, quality and fit, cs always got back to me when I ask a question. My only problem was shipping too way longer than you said.
Every time I had a question about my order, I was answered quite quickly. This company is highly recommended by me for all your future purchases.
Disappointed at the delivery times although they did email to say there would be a delay.
I had made a shipping address mistake, went through the proper procedures, and had a reply within hours stating they fixed it... What a relief. Can't wait till my pkg. Arrives.
I am very disappointed in my shopping experience. I have an order that is paid and still have not received my items from a month ago. This seems to be an unreliable company that does not follow up with customers.
Edit #2: I did finally receive my order on 05/09/2022. The swimsuits were of good quality. The only frustration was the shipping. If it was going to take nearly a month to get the items, it should have stated so on the website instead of shipping in "1-3" days. However, as promised, I am updating my review to reflect the fact that I did get my order, and everything was in good condition. I'm not sure now whether I would order from them again because we did love the swimsuits, but it just took so long to get them. We will only order IF we have plenty of time before the items are needed.
Edit #1: I just received tracking information for my order and am updating my review as a result. I do have tracking information now. The estimated date of delivery is 5/13/22. I will update again if the order is satisfactory once we have received it.
I made an order on 04/16/2022. As of today's date (05/03/2022), the order still hasn't shipped. My order clearly states that processing takes 1-3 days. Their FAQ on the website states 4-6 days for processing with potentially longer times of 6-10 days. We have surpassed all of those timelines and I still don't even have tracking information.
They were very helpful in contacting the shipping company when my order didn't arrive
So dissatisfied with delivery from this company! Ordered beginning of march and still waiting! Hope these items are sent soon or I want my money back
Fast and efficient and very prompt and polite in all communications. I would recommend this product and this company
2 months and items didn't ship. Was strung along then they gave me store credit instead of a refund.
Excellent, very courteous and helpful. Was also very patient.
This is my first time shopping on Modlily and I must say that the customer service was excellent! They went above and beyond to make me a satisfied customer!
I needed a new bathing suit, I ordered a beautiful yellow and black tankini. Paid extra shipping. My suit arrive on time, it's beautiful and it fits to perfection
Thank you
The 3 bathing suits are beautiful in every way! Material, quality, colors are great. Very satisfied
I ordered 2 bathing suits March 9th. I was sent an email "shipping notification" on March 18th. Here it is April 27th and I still have not received my package. I emailed them numerous times asking what's up and they said my package is stuck in the where house waiting for government to release. I call bull $#*!. This site is a SCAM!
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

