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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Business Highlights
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Modlily Reviews Summary
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
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Delivery was m7ch quicker than most overseas deliveries. The bathing suits were a perfect fit! I love them!
White colors are dingy dark colors are faded. They are not the vivid colors as shown in your ads.
I've used this site a few times as I love the style and clothes it gives. I will agree with past reviews that the customer service will respond within a reasonable timeframe however I have had multiple orders at different times that the processing/shipping has taken months and months. I write to customer service and just get told to please be patient and that they will ship out soon. I've been given more then 3 different ship dates and to this day my original order (not the order that was an early order) is still in processing and I'm still told to be patient and wait a few more days. I had placed my original order the end of March. Here it is the beginning of May and still I am no further. I would not recommend if you need anything in a timely fashion.
Shipping to a little extra time but I was happy with the product once received.
I was upset at delay of delivering my goods but I was delighted with them when I got them. The quality, price & size were just right. I have bought again but hope there is no delay because they're for my holiday in June 8th
Took long to receive. I love the suits. Make sure to order by measurements not your normal size. The suits fit perfectly.
Love the swimsuit I thought thought the delivery service was a bit slow but it's okay I received my product and very pleased
There was a slight delay in in delivery of my order but I was informed and given an apology. Very good prompt communication and excellent quality of goods. Definitely worth 5 stars!
I did not have a good experience with Modlily. I am still waiting for a refund to my credit card, for
Item out of stock.
Purchase was made in March did not receive till end of April.
I do not recommend this company at all.
Awesome customer service, beautiful clothes/dresses so happy I found this site
I purchased the bathing suit for my wife for Mother's Day a month in advance. I received it 2 days before with the help of Modlily
Tracking it down. They were very helpful.
I ordered a few different swimsuits, using the sizing chart provided and they fit perfectly! One item wasn't available and I was refunded, accordingly. It took approximately 4 weeks, to receive my items, in Canada.
I will definitely be ordering from here again!
I had great service for my refund
I always enjoy shopping
I ordered several items online, all of them the same size. I received one item before the rest of my order arrived and it was clear that not only did this item not fit, but neither would any of the other items I ordered. So I returned the one item for a refund, which was quickly granted, and I requested that the rest of my order be canceled, knowing they would not fit.
My request was dealt with in a timely manner and I received a credit for the items that had not been shipped yet and which I had no received yet. I am very pleased with Modlily's customer service.
This was the first time that I have ordered from Modlily but everything was perfect. I love the way the material feels since it has a soft, silkiness to it. The suit is exactly as pictured. I will definitely be ordering from them again!
Ordered from Modlily back in March, however never received order yet, will not be ordering from this site again! Very disappointed! Will not recommend this site to anyone!
This is the worst company I have ever done business with. I have been trying to exchange a item for over 4 months now, Modlily received the item 3 months ago but still on May 7 I still do not have item and tracking they keep sending says it is in Jamaica NY. Believe me I would not recommend this company, they have no phone number so u can talk with anyone, all done with e mail or chat. Funny how they kept asking for more money for exchange and I kept sending more but they cannot get the item to me.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members