The people that you have working for are wonderful will shop with you again please keep up the wonderful customer service

Slow delivery but great customer service nonetheless! Was actually shocked to get an immediate and appropriate response to my communication regarding the order. Very happy about that.
Can't give 5 stars yet because I still haven't received order.

Contacted Modlily this morning and had a reply immediately. My query has been dealt totally satisfactorily and completely. I cannot praise this Company enough. They act right away when there is a need to contact them and never fail to give excellent service.
Thank you in particular to Sunshine for acting with the speed of light. Much appreciated.
All good wishes,
Sheenah Oliver.

This is extremely frustrating and i am so disappointed with this company i dont think i will ever order again. They cannot find my order which you have under *******@outlook.com i have never received it or a credit

It took time to come but honestly it's worth it. I received my package in very good condition and I just love what I received. The fits are amazing and so is the quality. I ordered swimming set and they are amazing. Next time I will order different stuff.

My 1st time ordering from Company.
Excellent Customer Service.

Easy to order, quick shipping, true to size fit. I will definitely order from them again.

My experience was as I thought it would be which is effortless. I picked out my swim suit, ordered it, and it came earlier than stated! I love it and I will be ordering again from my new fav place, Modlilly!

The individual helping me made the exchange very easy. I loved toe constant communication of the status - so often you hear nothing and wonder. Not here it was wonderful!

Very helpful. Experience was rated 5 stars. I appreciated the help.

I have received two of the three shirts so far. I've had the most compliments on both of these shirts. They are so comfortable and look great!

Placed my order, my bank would not let the payment go thru so i had to use a different form of payment. Then Modlily says I have to prove who I am? I am the consumer! Not a scammer. Hoping these bathing suits are what they are pictured on the site.

I mistakenly thought I was shorted one of the pieces that I ordered. I created a ticket. Customer service responded quickly. And then when I embarrassingly realized my mistake, I contacted them and admitted the error was on my part, not ModLily's. CS was very gracious. This was my first time buying from ModLily. I am very pleased with my purchases (swimsuit sets, top and dress) and their service.

Excellent, constant contact with me was outstanding

They Answered every email straight away, very efficient, the only problem I had was the item the sizes are smaller that the Australian size

Firstly product is very good, true to size and as described, customer service is very good but delivery took forever so if you need product for holiday allow for this.

I had great experience as this was my first time and customer service was great with their quick responses and help!

Wow! I am really appreciative of the quickest response I have ever received in an online order. I am always leery of doing this kind of purchase because so many times either they won't let you return items or they are of a poor quality and they want to discount your money paid way too much.

Kudos to my response person

I ordered three shirts to avoid shipping costs. Two were delivered; but, unfortunately, the third could not be shipped due to a Covid plant closure. I requested that a credit for the full price of the third shirt be issued to my credit card. It was! Thank you, ModLily. I plan to place another order soon.