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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Business Highlights
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Returns
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Modlily Reviews Summary
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
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Very pleased with how quick my refund was given. I've liked everything so far!
I ordered 2 bathing suits. One fir. One did not. I went through the return request with a promise that I would be notified with instructions. Please call me at *******506 so I can get this done. Also I cannot use your website on my iPad. My keyboard won't come up. I have 2 new iPads with the same experience on both. Call me
Everything was handled quickly and awesome and really appreciate everything
Every piece is exquisite. The tops fit like they were tailored for me!
I was notified that I apparently had a duplicate order. They in turned canceled one of them. I had no idea that this took place and was very happy they had my back! Thank you once again!
I placed an order one other time and I got my product in a timely manner. This time I tried to change my mailing address and I hit checkout. I went back to review my receipt and it had my old address. I put in a ticket and my issue was addressed immediately. I appreciate that.
I have always had good service with Modlily. They got right back to me when I had an issue
Very response, pleasant, and competent. Shipping was delayed but status was provided in a very timely manner and all items were received in time for my first swim.
I understand a little more patience is needed due to international shipping. But it is definitely worth the wait. The clothing and swimsuits are true to size and beautiful.
Well made, nice fit and good quality!
I am very pleased with all 4 items I ordered!
It was good but a little slow…. Ordered a XL was too big, exchanged for a large, fits great!
Ordered 2 tops of the same size by mistake. Customer service was very quick to fix it for me and give me the refund.
No problem receiving this order. It got here quickly
Loved the items I received. Just didn't like how long it took them to arrive.
Delivery took far too long, but I love the bathing suit. It fits great.
For a company that is very far away it is extremely important to have good communication. It makes you willing to order again knowing it will be taken care of.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members