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Modlily

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
835
value
471
shipping
484
returns
387
quality
452
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New York
3 reviews
0 helpful votes
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Great items at great prices
July 6, 2022

This is my third time ordering. So far everything has been great with sizes being true to fit. I had an issue with US$ somehow getting changed to something else. I was able to fix it but as a result I lost one item as out of stock. I then reordered all other 7 items! Can't wait for them to arrive!

Date of experience: July 5, 2022
Pennsylvania
1 review
0 helpful votes
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Bathing suit
August 5, 2022

Your company is easy to order from. Items come very quickly. Nice products and the fit is right on.!

Date of experience: July 5, 2022
Colorado
1 review
0 helpful votes
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Bathing suits
July 5, 2022

I love everything I bought 3 tops to mix with the black bottoms. Everything is really cute. Great job.

Date of experience: July 5, 2022
Georgia
1 review
0 helpful votes
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Swimwear
July 5, 2022

Excellent product and service. After my first purchase, it ordered again. Love the designs

Date of experience: July 5, 2022
Mexico
1 review
0 helpful votes
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Great service
July 5, 2022

I'm very happy with the service I received and the unexpected reasonable quick delivery.
I'm very happy with my order!

Date of experience: July 5, 2022
Arkansas
1 review
0 helpful votes
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Great purchase
July 4, 2022

Best fitting swimsuit I've ever bought. Even my husband says it looks great on me!

Date of experience: July 4, 2022
Rhode Island
1 review
0 helpful votes
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Very happy with this purchase! High quality material, excellent fit and vibrant colors! And it even came in time for the 4th of July. Received tons of compliments! Will be ordering more from ModLily for sure.

Date of experience: July 4, 2022
Italy
2 reviews
0 helpful votes
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Buying on this site was really fabulous the products are of quality they have a great fit and Renee followed me during the shopping she was really very kind I will always come back to buy here

Date of experience: July 4, 2022
Missouri
1 review
0 helpful votes
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Excellent
July 4, 2022

Nice swim suits but run very small. I had to reorder 2 sizes up on tops

Date of experience: July 4, 2022
Florida
1 review
0 helpful votes
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This is the first time I've ordered from ModLily, and it has been a very pleasant experience. Their size descriptions are very accurate, and everything fit as it should when it arrived. I'm very satisfied with my experience and plan to be a return customer.

Date of experience: July 4, 2022
West Virginia
1 review
0 helpful votes
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Swimsuit
July 4, 2022

I am super pleased with the swim suit I purchased. Quality was excellent and I will be purchasing more products soon.

Date of experience: July 4, 2022
New Zealand
2 reviews
0 helpful votes
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Swimming Costumes
July 4, 2022

I highly recommend this company. My order arrived approximately 1 week after I had ordered. Loved the items.

Date of experience: July 3, 2022
Canada
1 review
0 helpful votes
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GREAT
July 1, 2022

Items arrived sooner than expected. Service was great.

Date of experience: June 30, 2022
Wisconsin
1 review
0 helpful votes
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Love my new swimsuits!
July 1, 2022

The size chart was very helpful. The swimsuits fit and I really like the colors and style. I will definitely tell friends and will order again.

Date of experience: June 30, 2022
GB
1 review
0 helpful votes
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Tankinis
July 24, 2022

Brought 2 tankinis didnt fit round my boobs very well so sent back. Cost me £20 to send back to USA from UK Just had an email to say they won't refund as it took 42 days to get back and they have a 30 day return policy. I sent these back end of May not my fault it takes so long. Absolute rip off I'm now £90 worse off shall never order from here again!

Date of experience: June 24, 2022
New York
1 review
0 helpful votes
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I purchased 2 bathing suits from this company & both arrived but they were not the color I ordered & they were awe full looking. I could not find a phone number for them go I sent them messages advising I would like a refund & asked them to send me a shipping label so I could return them since they sent me something I did not order. They keep responding by only asking me over & over how they can help me. I could not have made myself clearer. Save yourself money & aggravation by never buying anything from them. Everything looks so nice in there site but they will not send you what you order & the customer service is worse than the merchandise.

Date of experience: June 21, 2022
Missouri
1 review
0 helpful votes
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Exchange
June 20, 2022

No problems returning and exchanging my item. Went smoothly.

Date of experience: June 20, 2022
Canada
1 review
0 helpful votes
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Five Stqar
June 16, 2022

Great service and quick response to provide information, whether exchanging or returning.

Date of experience: June 16, 2022
North Carolina
1 review
0 helpful votes
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Not happy
July 14, 2022

My package was really late. I don't like having to pay to return package.

Date of experience: June 14, 2022
Pennsylvania
1 review
0 helpful votes
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Refund back to account
June 14, 2022

Very pleased with how quick my refund was given. I've liked everything so far!

Date of experience: June 13, 2022