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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
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Great help.
Clear communications
Very swift service.
I was so happy I was able to talk with Oviya about my return, I wasn't sure what and how to do the return.
She was very helpful and resolved my issue. I tried to give a 5 star rating however it would only let me
Hit the third star.
The system won't let me give Oviya 5 stars, which she deserves. She was very helpful, knowledgeable and professional. Made a change to my order that I was worried couldn't be made. Very satisfied with her assistance.
Love both suits all but the light pink shorts should be fully lined. Very sheer snd more so when wet
Tracking said package delivered to address in CA. I live in Ohio. Did chat and sent email. Package arrived a day later. ****tried to give 4 stars!
Both representatives did jobs well.
Thank you
Excelente experiencia. Muy buena atención. Muchas Gracias.
Clothing appears to be true to size and nicely made. My pre order item was no longer available. Customer service offered credit with coupon or full refund. I opt for refund because it was easier. Response time from Modilly is quick. Impressed for a online company. I will definitely keep shopping with this company.
Sincerely
I was able to find what I was looking for & both suits fit well & the price was great
I was having trouble with the online checkout process. Customer service answered immediately and problem was solved.
Very prompt reply to my request and very professional approach to my problem which was quickly rectified
I'm a very satisfied customer and will definitely keep on buying from this company
Alice did a great job helping me with my order!
I would give her 5 stars but rated it 4 just due to the fact they had to resend my suit due to a shipping issue. They were great though tracked it and resent.
Customer service is awesome. I had a return, it was handled quickly. My orders came in a timely manner. I ordered swim suits, they are beautiful. I get compliments wherever I go. The tops I got I wear every day as a regular top with shorts.
Very helpful.
My questions were addressed and answered. I received my order in a timely manner. My worries were eased. Thank you. Sandy Lummus
I took a chance and ordered. I was so completely happy I did! They were running a sale and I was able to score two bathing suits super cheap! The material is so soft and they fit great! It is often hard to me to find swimwear I feel comfortable in and I'm very particular. But these are perfect.
Everything was great. True to size. Shipped in a reasonable time.
I bought 2 swimsuits and 2 tank tops (order # WW**************). Very happy with quality of all. Vibrant colors and perfect fit.
I had an issue with an order delivery.
My problem was resolved promptly and with very good customer care. Special attention was given to me by May. Your customer service agent.
Amazing quality and so pretty are just like the pics sizeing is good only had one on the small size I'm very happy
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

