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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
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I got a beautiful wine colored blouse from Mdlily. It came very quick, before time. The fabric was very high quality, designing and color was same as in the picture. The size was a perfect fit. I wore it for a family getogether and everybody loved it. I highly recommend this company. Definitely going to buy again.
I had a great experience shopping and with shipping. Everything arrived in a timely manner.
This was my first time ordering from your site. I had an issue and tried the online chat. I was helped quickly and to my satisfaction.
Oviya was very helpful when I had an issue with getting a return label. Her response was prompt and polite
I received an order and had one item out of 4 that was a little big. Did a live chat with Oviya and she responded immediately and is handling and sending me my return label for exchange. Everything else I received fit perfectly and loved them.
This was my first experience with ModLily. I purchased a swimsuit, but unfortunately it didn't fit. Renee was the customer service rep who assisted me in returning the purchase. She promptly replied to my inquiry and made the return simple and easy. All companies should have such an easy process. Thank you.
Purchased products online, bathers and shorts. Small issue with delivery but they arrived well packaged and great quality. Sunshine helped with the delivery issue and product arrived shortly after. Would purchase again.
They lie. Send your return and ask for refund they say you used their mailer so they minus 10 dollars off your refund. I sent them a copy of my paid receipt that I paid for mailing back! Did not get my full refund! Shady business! Won't see anymore of my money!
Easy to order. Arrival of items took longer than I expected, but everything came. Every fits and looks like the pictures. I am a little disappointed that they are made in China. They seem to be good quality, I haven't washed anything yet.
This is my first time ordering from Modlily. The customer service rep (via email) was very nice, thorough and resolved my issue was resolved within one business day. Great job! I will be ordering again!
She was very quick to respond trying to resolve a problem with my purchase. Very helpful and needs five stars but nothihappens when I punch it.
Anusha was extremely helpful and very quick to respond... great customer service which is very appreciated especially when the delivery doesnt arrive... the great customer service makes up for the inconvenience! Thank you Anusha!
I needed clarification re: a return and went to Live Chat and spoke with Oviya. She very quickly resolved my questions and sent me the mailing label for the return.
Customer Service was very nice dealing with this return authorization as well.
Very helpful and kind. I was very confused with my order and I had a quick response and solved my problem right away. Thank
I just want to say that Oviya was right on top of every question. Oviya is the type of employee I would want to hire! Thanks, Laverne Reese Bracken
Anusha was awesome very very helpful. There was no delay in response, and gave me what i needed to know
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

