Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I like the swimsuit I bought. I like the material and the style. The only complaint is it took a long time to get it.
I bought 3 bathing suits and I like all three! I am
A plus size, older woman,it's not easy to find bathing suits that are cute,affordable and modest! These suits are a win all the way!
I have been very pleased with Modlily to date. Their quality and service is very good.
The only disappointed I have is with a new top I really wanted to purchase (in my size) was sold out in no time.
They are very responsive to emails; Great prices and quality!
It was great. Everything fit as expected. Will purchase from ModLily again v
I ordered swimsuits the first one came the top I believe was medium I ordered large the other 2 came they are the right size kinda happy with my order
I had to check because the order came in differents packages and different way of delivery so I received the 1st one by fedex at home and I waited a few days, no delevery. I e-mailed Modlily to ask what was going to happen since I did not receive all my packages to find out the others packages were coming by Canada Post. Ifinally received the rest of my order. Everithing was ok.
I received an item that was not as described or pictured as the style I was sent. I wanted to return because it also did not fit. Your communication did not offer to let me rreturn.
My order arrived pretty quick and was of a good quality.
Ordered two swimming suits. Style was exactly what we wanted at a very good price. Delivery was quick and well in time for our planned beach vacation.
Had no idea there would be a foreign transaction fee - not disclosed. Material flimsy - especially for a plus sized person.
I ordered two bathing suits that are sold out, yes that was a bummer! Your customer service department got with me right away and gave me the option of ordering another item or getting my money back, I choose to get my money back, the money was back in my account within a week!
Thank you for the Great Customer Service!
Lovely item, exactly as described. Delivery when promised, easily tracked.
Very high quality and fit beautifully.would recommend this swimsuit to everyone.
I bought a tankini top and shorts, both product were true to size and excellent quality. I was given a delivery time span of 15 days delivery was made on the first day of my time span. Around quality service
Had an issue but it was sorted straight away, much appreciated, fantastic team.
Everything fit perfect, love it! But had a hard time keeping track when it was going to be delivered.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

