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Modlily

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
835
value
471
shipping
484
returns
387
quality
452
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We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Swimsuit Review
March 14, 2023

I like the swimsuit I bought. I like the material and the style. The only complaint is it took a long time to get it.

Date of experience: March 14, 2023
Florida
1 review
0 helpful votes
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Great bathing suits
March 14, 2023

I bought 3 bathing suits and I like all three! I am
A plus size, older woman,it's not easy to find bathing suits that are cute,affordable and modest! These suits are a win all the way!

Date of experience: March 14, 2023
Canada
1 review
0 helpful votes
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Happy
March 14, 2023

I have been very pleased with Modlily to date. Their quality and service is very good.
The only disappointed I have is with a new top I really wanted to purchase (in my size) was sold out in no time.

Date of experience: March 14, 2023
Louisiana
1 review
0 helpful votes
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Great Company
March 14, 2023

They are very responsive to emails; Great prices and quality!

Date of experience: March 14, 2023
Virginia
1 review
0 helpful votes
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ModLily Review
March 14, 2023

It was great. Everything fit as expected. Will purchase from ModLily again v

Date of experience: March 14, 2023
Texas
1 review
0 helpful votes
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Swimsuits
March 14, 2023

The whole experience was great. It was easy to order and arrived quickly. I ordered on March 1st and the suits arrived on March 10th.

Date of experience: March 14, 2023
Michigan
1 review
0 helpful votes
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Swimsuit
March 14, 2023

I ordered swimsuits the first one came the top I believe was medium I ordered large the other 2 came they are the right size kinda happy with my order

Date of experience: March 14, 2023
Canada
1 review
0 helpful votes
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Swimwear
March 14, 2023

I had to check because the order came in differents packages and different way of delivery so I received the 1st one by fedex at home and I waited a few days, no delevery. I e-mailed Modlily to ask what was going to happen since I did not receive all my packages to find out the others packages were coming by Canada Post. Ifinally received the rest of my order. Everithing was ok.

Date of experience: March 14, 2023
Colorado
1 review
0 helpful votes
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They kept me well informed with my order, which made me feel comfortable ordering from them for a first time.

Date of experience: March 14, 2023
New York
1 review
0 helpful votes
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Returns a Joke!
April 13, 2023

I received an item that was not as described or pictured as the style I was sent. I wanted to return because it also did not fit. Your communication did not offer to let me rreturn.

Date of experience: March 14, 2023
Tennessee
1 review
0 helpful votes
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Better than expected
March 14, 2023

My order arrived pretty quick and was of a good quality.

Date of experience: March 14, 2023
Canada
1 review
0 helpful votes
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Ordered two swimming suits. Style was exactly what we wanted at a very good price. Delivery was quick and well in time for our planned beach vacation.

Date of experience: March 14, 2023
South Carolina
1 review
1 helpful vote
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Fit
April 13, 2023

Ordered by guide and suits are too big. Could not figure out how to return so stuck with suits I can't wear

Date of experience: March 14, 2023
Pennsylvania
1 review
0 helpful votes
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Disappointed
April 13, 2023

Had no idea there would be a foreign transaction fee - not disclosed. Material flimsy - especially for a plus sized person.

Date of experience: March 14, 2023
California
2 reviews
0 helpful votes
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Best Customer Service
March 14, 2023

I ordered two bathing suits that are sold out, yes that was a bummer! Your customer service department got with me right away and gave me the option of ordering another item or getting my money back, I choose to get my money back, the money was back in my account within a week!
Thank you for the Great Customer Service!

Date of experience: March 14, 2023
Ireland
1 review
0 helpful votes
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Grey lace dress
March 14, 2023

Lovely item, exactly as described. Delivery when promised, easily tracked.

Date of experience: March 14, 2023
Florida
2 reviews
0 helpful votes
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Excellent product
March 14, 2023

Very high quality and fit beautifully.would recommend this swimsuit to everyone.

Date of experience: March 14, 2023
GB
1 review
0 helpful votes
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Excellent service
March 14, 2023

I bought a tankini top and shorts, both product were true to size and excellent quality. I was given a delivery time span of 15 days delivery was made on the first day of my time span. Around quality service

Date of experience: March 14, 2023
Australia
1 review
0 helpful votes
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Great team to work with
March 14, 2023

Had an issue but it was sorted straight away, much appreciated, fantastic team.

Date of experience: March 14, 2023
Maryland
1 review
0 helpful votes
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First time buyer
March 14, 2023

Everything fit perfect, love it! But had a hard time keeping track when it was going to be delivered.

Date of experience: March 14, 2023