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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Business Highlights
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Modlily Reviews Summary
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
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Very satisfied with customer service and the quick response of solving my problem.
Ordered a couple of tops and I love them! The quality is good and they arrived quickly. I just ordered more!
I really like their items. Their pages are hard to order from. They give discounts for this an that. But you never really see the discount. That is annoying, I havent' had any problems except their ordering is confusing. You order then they post receive a discount do this and yada yada to many popup discounts from them that are confusing
Quick and polite response from Customer Services.
Useful order tracking.
Just hope the items still arrive in time.
I really like the clothes because they are very comfortable and fit to size but it takes too long to receive them. I ordered December 13,2022 and received them February 26,2023
I ordered a cyan swim top and a cyan swim skirt. They are not even close to being the same color.
Very disappointed to put it nicely. I want a full refund on the swim skirt no kidding no maneuvers flat our my money back for the swim skirt. As for the swim suit I like it and have worn it. I wanted a matching swim skirt.
I have purchased several bathing suits and am very happy with them. Also have a beautiful top.
I am pleased with the quality of the product that I purchased
Sizing was perfect
Very quickly received.
Happy with quality of merchandise.
Very good experience. Love all the items tha I have purchased
I love the bathing suits & they fit great. It just felt like they took a long time to ship. Other than that, I'm very satisfied.
I placed 3 orders. First order spent weeks "moving through the USPS system". Not something I understand since the seller is in NY and I am in NJ. First order product was exactly what I expected and I loved it. So...I ordered again. Second order also took weeks to arrive. The products were beautiful but didn't fit my "curves" as expected. I contacted them for return information since there were multiple garments to return at $9.99 each. I was hoping for a return agreement with PayPal (how I purchase online goods). No help there. Third order has just shipped (USPS). All ordered days after the arrival of the first order. ModLily products are lovely, but not worth the long wait AND the expensive returns.
Both Mia and Sunshine were great when dealing with my concern and answered my questions immediately.
Fit is true to size and love the prints and how they fit
Quality is good. Sizes accurate. Came on time. It does take a bit longer than other places. Don't expect a two day delivery
Iam happy with my items love them!I would like to know if discounts are honored on Canadian customers thou? Please and thanks
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members