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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
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Never ever have l thought this doesn't look like the photo, because you get what you see, exactly
Arrived safely and is excellent colour and a great fit. Lookin forward to cooler weather to wear it!
In checking tracking for 2 orders, they show I will not received them until middle or late April. If they are not here before 3rd week in May, i will be greatly upset. I need these clothes for vacation, especially the swimsuits.
I do wish it did not take so long to get the merchandise. Great once they get here tho.
The item I ordered was too big. Returning the item to the company was going to cost $22, almost half the price of the bathing suit too. This is without the matching bottom which still had to be ordered separately. Due to the poor customer service/return policy this will be my last order with modlily
This is my first time ordering from ModLily and I will definitely be a repeat customer! I purchased several swimsuit sets, tops and bottoms thinking I would most likely end up returning a few items - ordering clothes online has its risks - but I'm happy to report that I'm keeping every single item! I love that I can mix and match tops and bottoms. I bought a swim set that had turquoise bottoms that perfectly match a multicolored striped top, I wasn't even thinking I could put them together until my order arrived. And now I have even more options! I'm 5' 2", large-chested (38DD), weigh 175lbs and ordered size large and everything fits and is well made with quality fabrics.
Delivery was fine, came on schedule.
The suit top fits in cup size, but the band around the chest gaps and allows for bottom boob slippage to happen. I love the short bottoms though. Color is vibrant.
Quick delivery within 5 days. The swimsuit was just like the photo & fitted well. I am definitely tempted to order another one.
The actual purchase and website was not the issue. The product was disappointing. I don't understand how the cups of the bodice were not centered in the bodice but off to the sides. Very ill fitting and odd.
Product came in long but reasonable time. Not particularly high quality but for the price ok. Love the colors though
I have always had great experience with modlily...I will always do business with them. Thanks Modlily!
Lovely swim suit. I've been looking at others.
To be continued...
After completing my order I decided to change the size on one of the items I sent a message the next day and they changed it for me. I was impressed by how fast my order came in and the product was of good quality.
Sunshine was very prompt and courteous. The customer service was exactly what I expected. Thank you!
I do not have an order confirmation, nor was there any order paperwork to so that I could return the dresses. Very pretty but too small for me. White sleeveless Round Neck and 3/4 Sleeve Silver Gray Lace. I would be a happier customer if I can get help returning these for a credit to my credit card. Thank you.
I bought a blouse, sweater, sweatshirt, bathing suit top, and anklet.
I thought I was getting the top and bottom on the swimsuit so I was disappointed when I only got the top.
Not so sure I like the fabric the blouse is made from but I haven't worn it yet so I'll decide later. The sweatshirt and sweater are very nice.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

