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Modlily

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
835
value
471
shipping
484
returns
387
quality
452
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Illinois
1 review
0 helpful votes
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Love it!
March 17, 2023

Came faster than I thought it would. I love the colors, and it fits perfectly. Can't wait for summer, snd I will definitely be buying more.

Date of experience: March 17, 2023
California
1 review
0 helpful votes
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Every time is perfect
March 17, 2023

Never ever have l thought this doesn't look like the photo, because you get what you see, exactly

Date of experience: March 17, 2023
Australia
2 reviews
0 helpful votes
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Long Sleeved sweatshirt
March 17, 2023

Arrived safely and is excellent colour and a great fit. Lookin forward to cooler weather to wear it!

Date of experience: March 16, 2023
Mississippi
2 reviews
0 helpful votes
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Takes too long to get items.
April 15, 2023

In checking tracking for 2 orders, they show I will not received them until middle or late April. If they are not here before 3rd week in May, i will be greatly upset. I need these clothes for vacation, especially the swimsuits.

Date of experience: March 16, 2023
Wisconsin
1 review
0 helpful votes
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Great swimsuits
March 16, 2023

I do wish it did not take so long to get the merchandise. Great once they get here tho.

Date of experience: March 16, 2023
Canada
1 review
0 helpful votes
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Poor customer seevice
April 15, 2023

The item I ordered was too big. Returning the item to the company was going to cost $22, almost half the price of the bathing suit too. This is without the matching bottom which still had to be ordered separately. Due to the poor customer service/return policy this will be my last order with modlily

Date of experience: March 16, 2023
Colorado
1 review
0 helpful votes
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Exceeded my expectations!
March 16, 2023

This is my first time ordering from ModLily and I will definitely be a repeat customer! I purchased several swimsuit sets, tops and bottoms thinking I would most likely end up returning a few items - ordering clothes online has its risks - but I'm happy to report that I'm keeping every single item! I love that I can mix and match tops and bottoms. I bought a swim set that had turquoise bottoms that perfectly match a multicolored striped top, I wasn't even thinking I could put them together until my order arrived. And now I have even more options! I'm 5' 2", large-chested (38DD), weigh 175lbs and ordered size large and everything fits and is well made with quality fabrics.

Date of experience: March 15, 2023
Oklahoma
1 review
0 helpful votes
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Have quality
March 15, 2023

Bathing suits were perfect and high quality. Absolutely satisfied.

Date of experience: March 15, 2023
Georgia
1 review
0 helpful votes
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Cute suit
March 15, 2023

Delivery was fine, came on schedule.
The suit top fits in cup size, but the band around the chest gaps and allows for bottom boob slippage to happen. I love the short bottoms though. Color is vibrant.

Date of experience: March 15, 2023
Colorado
1 review
0 helpful votes
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Swimsuits
March 15, 2023

Easy to navigate the site. Delivery was on time. Pretty decent quality of fabrics.

Date of experience: March 15, 2023
GB
1 review
0 helpful votes
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Happy nana
March 15, 2023

Quick delivery within 5 days. The swimsuit was just like the photo & fitted well. I am definitely tempted to order another one.

Date of experience: March 15, 2023
Massachusetts
1 review
0 helpful votes
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Unhappy
April 14, 2023

The actual purchase and website was not the issue. The product was disappointing. I don't understand how the cups of the bodice were not centered in the bodice but off to the sides. Very ill fitting and odd.

Date of experience: March 15, 2023
Washington
1 review
0 helpful votes
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Swimwear
March 15, 2023

Excellent service & excellent quality swimwear So pleased will use again

Date of experience: March 14, 2023
Oregon
1 review
0 helpful votes
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New swim dress
March 15, 2023

Product came in long but reasonable time. Not particularly high quality but for the price ok. Love the colors though

Date of experience: March 14, 2023
Canada
1 review
0 helpful votes
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My happiness
March 15, 2023

I have always had great experience with modlily...I will always do business with them. Thanks Modlily!

Date of experience: March 14, 2023
Florida
1 review
0 helpful votes
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Perfect fit
March 15, 2023

Lovely swim suit. I've been looking at others.
To be continued...

Date of experience: March 14, 2023
Canada
1 review
0 helpful votes
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Great service
March 15, 2023

After completing my order I decided to change the size on one of the items I sent a message the next day and they changed it for me. I was impressed by how fast my order came in and the product was of good quality.

Date of experience: March 14, 2023
Georgia
1 review
0 helpful votes
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Sunshine was very prompt and courteous. The customer service was exactly what I expected. Thank you!

Date of experience: March 14, 2023
Colorado
1 review
0 helpful votes
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Returns are a problem
April 13, 2023

I do not have an order confirmation, nor was there any order paperwork to so that I could return the dresses. Very pretty but too small for me. White sleeveless Round Neck and 3/4 Sleeve Silver Gray Lace. I would be a happier customer if I can get help returning these for a credit to my credit card. Thank you.

Date of experience: March 14, 2023
Arizona
1 review
0 helpful votes
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Summer tops
March 14, 2023

I bought a blouse, sweater, sweatshirt, bathing suit top, and anklet.

I thought I was getting the top and bottom on the swimsuit so I was disappointed when I only got the top.

Not so sure I like the fabric the blouse is made from but I haven't worn it yet so I'll decide later. The sweatshirt and sweater are very nice.

Date of experience: March 14, 2023