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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
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I had bought several things and needed to exchange a few. Customer service was great. Quick exchange. I love the items I bought.
I was happy with my purchase. Got 4 swimsuits and all were made very well and wood quality material. The turn around time for receiving my purchase surprised me. I thought it would take a lot longer to get them. They also were true to size. Will order again
Very bad experience can't actually talk to anyone, y'all have taken over 70 something out of my account and what I did sent crack only getting half back. I have only ordered a swimsuit (top and bottom). I will never order from y'all again
Very good. It was my first time placing an order. Was a little afraid it would not arrive.
Received all the items but the shipping bag had a slice in it and one of the items was damaged. Still haven't gotten a response from my inquiry.
Really easy to order what I wanted. Nice variety of clothes. Can't wait to order more!
Love these items! The shorts are great! I love the coloring! Wish the padded bra was not removable though!
Very easy to order nice clothes just the sizing needs to be adjusted for the real person... Not put off from ordering in future...
I bought a top that I like so much that I decided to buy another one. Unfortunately, no longer available in my size.
Got delivered by the date I was advised.
Was able to track delivery OK.
Love my bathers I bought they look just the same as the picture on the website. True to size fit, great quality & speedy easy service
Fasted for delivery and good quality clothes then customers service
My only concern was the shipping time.
When my delivery finally arrived I was pleasantly surprised!
The order was received in one package when promised. The delivery took about a month but that is what they said when I placed the order so that was fine. The swim tops and bottoms fit well and look like they will work just fine. Waiting for warmer weather to put them to the test.
My suits arrived faster than expected. Suits are made well and look good also.
It was very well made and very nice quality. The color is spot on. I wish though I had know the pants was included. Although now I have 2 pairs of bottoms to change out.
I've loved this set ancestors last year and finally pulled the trigger and bought it. Because of the promo I got another that I liked even more.
They came quick and I'm very happy with them.
I am pleased with my order the only thing I took off a star for is it took awhile to get delivered. I have received compliments on one of my tops the very first time I wore it.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

