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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
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The clothing (shirt) was very thin and one (the dress) had no definition to it, as well as very long. Very disappointed.
Some items were delivered earlier then expected, then the rest to be delivered at a later date and no extra delivery cost.
Items received were packed and sealed correctly. Had to made a size change due to me not ordering correctly and it was sorted without problem.
Only just received them, had no time to see how they go in the water or how long they will last.
Totally satisfied at the moment.
The two bottom pieces are the correct size. Satisfied with them. Bottom piece is S. Needs to be XL like the other pieces. There were no instructions as to how to return and exchange for an XL.
Great service, loves my items, and the bathers were a great fit and look fantastic
Return policy is extremely difficult and therefore this will probably be my one and only purchase. Of the 5 items I received I need to return 3 of them.
I got my product and I am very pleased with the swim wear, that I ordered. It is made of good quality material. It's true to the size and fits me perfectly. And your customer service is excellent. I will definitely let my friends and family know about your company. Thank you Modlily, I will definitely order again.
The shirts and leggings I ordered are very comfortable and stylish. Definitely a confidence booster. I'm only hesitant to order again due to the shipping taking so long. I plan on ordering again soon.
Easy to order, good price, received promptly! Will probably order again in the future.
This gal is now ready for the summer season, with several swimsuits and cover ups. I ordered several one and two piece suits and all are just perfect. Normally a 12-14 in swimsuits I ordered the XL and they all fit perfectly. The quality is amazing.
The site was easy to maneuver and the order came very quickly. I highly recommend them
Ordering was very simple, website works great. Sizes are spot on!
I purchased a swimsuit from ModLily, and LOVE it! It's an easy to use shopping site, prices were very fair, shipping was fast and I am 100% satisfied!
Excellent service. Beautiful blouse. True to size. I wished the pink had not been sold out. I would have ordered a pink one too.
Takes forever to receive and didn't all come together
Love the colors and they fit true to size. They items were delivered promptly.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

