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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
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Was easy, pleasant, and satisfying.would order from here again
Very happy with this top. Works well for both dressy and casual functions.
The product I bought is exactly as described. Very satisfied. Will support this business any day
I accidently ordered 2 of the same thing. I would like to return one but it costs 10 dollars so not even worth it as it is not refunded but credited.
First time ordering from this company. I was referred by a friend who has been ordering for sometime now. So I decided to give it a shot. I was a bit disappointed with the actual results of the colors. The tops I received were not as vibrant in color as was shown in the advertisement. I will ware them because I do like the style and fit.
Fast shipping close to the picture size was perfect
Hing suit was good quality, good material, fit was true to size chart & color was exactly as pictured. Very satisfied!
I was very happy with what I ordered and pleased with the delivery.
The material of the top piece was very scratchy, uncomfortable, cheap feel to the fabric Although I got a large to support the chest, there was way too much extra material in the torso. The bottoms were very cheap material too. I will not wear it.
I am looking forward to wearing this shirt. It is such a beautiful style. Modlily is my first choice for my clothing needs. It arrived so quick after I placed my order. I will be shopping for all my clothing needs MODLILY first.
Came promptly and nicely packaged I was very happy. I tried everything on and it all fits better than expected.
I did not receive all of my order. I am missing a tennis dress. Will you be sending it?
Did NOT receive the ankle bracelet that was supposed to come free with my order.
Took a long time to receive the order.
Like the material but ordered the wrong size. Returned to exchange for larger size.
I placed an order not realising that other items were in the box. Modlily recognised my error and were prompt in refunding my money and followed up I can highly recommend this company. Customer service is next to none. Thank You Modlily
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

