Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My items took over 3 weeks to be delivered. When I did get them the swimsuits were cute but the tankini tops did not fit well for a person with a long torso. I am 5'9,163 pounds. I noticed now that most of your suits are empire style. I made some adjustments but will probably not buy again.
Took a long time to get, but was worth the wait. Black dress is beautiful and fit perfectly
I have a weird body shape and even tho I loved the two dresses, they didn't fit me well and made me look smaller and dumpier than I am
I bought 2 bathing suits they ate well made, price is fantastic very true to size. Just placed another order. Thank you for a great product
I ordered a few blouses and one came fairly quickly. The others seem to be taking a much longer time to be delivered.
These bathing suits are made of great quality I love all of them I have purchased several in the last 2 years Reasonably priced for a bathing suit of that quality I received lots of comments when I wear them Just ordered another one I have been to so many stores and have not found one that fits me like yours do Thank. You Gail DeMers
I was nervious about buying on line but absolutely love this suit. It was so easy to order and could buy each piece seperately really works very well. I am 58 years old and love a nice suit and this one fits just as it was described on line. I will be ordering more for sure.
I bought two adorable swimsuits in the same size...however one if them was made very small
Wonderful process. Quality product and swift to receive
I really like the clothes, and I like how they fit, but it took over a month to get my order.
Sizes are true to size. Fits snug so when they get wet it's not too big & fall out of the top. Both swim suits look great & love that they come in individual zip lock bags for storage
Great experience. I was unsure of ordering online but I am very happy with the whole process. The tops I purchased fit perfectly and the quality is excellent. I am so pleased with them that I have ordered more.
This was the third time I've ordered. They've all been bathing suits. I absolutely love them. Great quality and designs. Two of my suits are years old. They're still like new.
They are very nice, thank you. My family members are going to be trill about their little surprise
Everything arrived as promised. Clothes fit well, and are very classy looking. Material does not feel cheap.
Prices were reasonable, shipping was quick and items in perfect construction,
I liked items ordered but none of them fit.
The return was very simple to do no hassle.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

