Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I received my tops on the day they said they would be delivered. Sizing was accurate. Very pleased with the quality
I have ordered from ModLily before and have always received my items when they said it would be delivered and the products are great. I get a ton of compliments on them when I wear them. Just watch the US sizes by item, I wear XL and sometimes the US XL on an item is 12-14 and sometimes it is 16-18, so just be mindful of that. But I don't doubt you will love these products.
This is my first time to order from Modlily and the quality of swimsuit is very good and both of my friends left good comments on it.
Easy to order. Sized well. I am pleased with the product and will order again.
Fit perfectly Very happy with purchase. Will order again in future Thank you.
Poor quality,
Color does not match advertisement,
Material is awful
The website was easy to navigate. Great selection of products and purchase received in a timely manner and in excellent condition.
This is one of the best companies to order online with. Your items come fast!
Everything was just as described with decent shipping time.
Received everything very quickly. All articles were very well made and true to size.
Mod lily is a very reputable website. They keep you informed at every step.
The clothing is great. I will continue to use them.
Bra cups are horrible, bottom of swim dress is not hemmed.
I had bariatric surgery in January and my daughter was getting married in April (destination wedding)! I had no idea what size I needed for a bathing suit. So I ordered several styles and sizes. Everything came quickly (I paid for faster shipping) with no hitches! I found 2 beautiful suits and the fits were perfect! The quality of the suits are fantastic! I wore both suits on my trip everyday! Last night I started my return process for the suits that don't fit. That process was seemingly easy as well. Thank you Modlily, I'll definitely be back!
Other than waiting a while to get my orde,I am very pleased with my purchase
I ordered this swimsuit and decided against the bottoms because i already have a suitable bottom. I was supposed to be getting charged for the top and reimbursed for the bottom. Now I'm being told my order is cancelled. If the bottoms come with the top then they should not be separately priced, you should only be asking what size you would like. Having them separately priced gives the customer the impression they have options which is misleading.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

