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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
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Modlily Reviews Summary
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
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I love the swimsuits so I continue to shop on line. I find the ads misleading as to shipping and savings and was really concerned that I was asked to pay an extra fee to guarantee receiving my order. I thought receiving my order was part of the purchase. But again, they have the best swimsuit collections and I have never had to return one.
Completely satisfied with experience and product! Fits true to size
Loved them all, true to size and seem to be good quality, I am usually picky and return bathing suits but I kept all four.
Quality summer outfits and timely delivery. So happy with the many dresses and swimsuits purchased
Nice selection of bathing suits. Easy way to shop, I found exactly what I was looking for.
The swimsuits are made very well and are true to size, Two 👍's up!
I like the products but it's hard to judge size
I have given some away it's easier than returning
Wide variety with good prices for everyone.
Colors and types of fabric that are very attractive.
Great service love clothes etc will order again and tell my friends
Easy and great service! Thank you! The swimsuits are good quality and fashionable!
I believe it was a great experience. All the pictures came up immediately I had no problems going through it all and looking for I needed. Even the size guide was a great help. Of course I had to check my size in my bust and waist three times thinking wow that's the number but I ordered what my number says to order I'm just hoping the top and the shorts aren't made too small or too large.
It was good job. It was very good job. I hope it comes soon. I hope they do good job on sending me the dress.
Karma was quick and easy to set up. I love that it gave me the opportunity to buy more and pay later without interest!
All bathing suits are very colorful! It was hard to pick one! It was easy to order! The discount is very nice! 😊
Good, quality. Love every thing. True to size. Nothing else to say.
Very stylish and up to date. Good color choices. Easy returns.
I wish I could give zero stars. I placed an order with Modlily over a month ago, paying $75.96 for two bathing suits that were clearly advertised as arriving well before the date of an event I needed them for. Not only did the items fail to arrive on time, they still haven't arrived — six days past the expected delivery window. They did offer a new shipping date, 6-19, NOT HELPFUL!
What's worse? Modlily is now dragging their feet about issuing a refund. Instead of simply doing the right thing, they're trying to force me to accept a store credit — for a store I have zero intention of ever using again. I didn't get what I paid for, the event has come and gone, and now I'm stuck with a $75.96 charge and absolutely nothing to show for it.
This company is unreliable, deceptive, and unprofessional. If you value your money or your time, avoid Modlily at all costs. There are far more reputable retailers out there who actually respect their customers and stand behind their service.
Didn't like fit of one swimsuit so successfully exchanged for another
You were very timely with responses to the questions I had about how to exchange item
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members