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Modlily

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
835
value
471
shipping
484
returns
387
quality
452
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Florida
1 review
0 helpful votes
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All around experience had been great
September 13, 2023

They made it very easy to buy and to return when I didn't like what I ordered no hassle

Date of experience: September 13, 2023
North Carolina
1 review
0 helpful votes
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Terribly Disappointed
October 13, 2023

Super late getting my order and when it did arrive the quality of the product was horrible. Very thin material and not true to size.

Date of experience: September 13, 2023
Alabama
1 review
0 helpful votes
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Good product
September 13, 2023

I absolutely love the blouse I purchased. Ive received many compliments on this.

Date of experience: September 13, 2023
Missouri
1 review
0 helpful votes
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Great quality!
September 13, 2023

I'm so hesitant to buy clothes online because of crazy sizing or the quality is poor. I took a chance on ModLily because I loved the styles they advertised. When I received my first order I was overjoyed! Not only was the sizing spot-on, but the quality is great. I've made several more orders. I'm so tickled now when a package arrives, it's like Christmas! Thank you ModLily!

Date of experience: September 13, 2023
South Carolina
2 reviews
0 helpful votes
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Great Experience
September 13, 2023

This was my first time ordering a swimsuit online. However, my experience turned great! Suit is sized to fit. Colors are beautiful! It is comfortable to wear and dries fairly quickly. Will order from ModLily again.

Date of experience: September 13, 2023
Australia
1 review
0 helpful votes
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I had no problems receiving my purchase. I purchase a lot from Modlily and there clothes are beautiful, the only thing is they do take a long time to arrive. Otherwise I am completely satisfied.

Date of experience: September 12, 2023
Texas
1 review
0 helpful votes
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Mod Lilly order
October 10, 2023

I would really like to receive my order. It has been a very long time since my order was placed.

Date of experience: September 9, 2023
Illinois
1 review
0 helpful votes
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I placed a order on September 2nd and has been in the processing stage ever since I live cited with them and now they are telling me they will send as soon as September 20th. Very disappointed. I will be canceling

Date of experience: September 9, 2023
Canada
1 review
0 helpful votes
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Awful material
October 9, 2023

The material was awful and cheap and the colour wasnt the same as the photo. I wont make that mistake again by ordering from this company.

Date of experience: September 8, 2023
Utah
1 review
0 helpful votes
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Unhappy with purchase
October 8, 2023

I ordered two shirts from ModLily. It took quite a while to get them. Once they came, one was okay & kind of fit but the other one didn't fit at all. The sizing was way off on both of the shirts. When I went to return them, I found out that it would cost me shipping to return the shirts and then after they received them back, they would send me the cost of the shirts minus $9.99. To me that wasn't worth sending them back. I was very disappointed with that fact and the fabric wasn't very good quality as well. I ended up keeping the shirts and will find somebody that can wear them or will end up giving them to Goodwill. I was very disappointed and will not ever order from ModLily again.

Date of experience: September 8, 2023
Tennessee
1 review
0 helpful votes
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Swimsuit Purchase
September 8, 2023

Really liked the swimsuit! The size was just right. Ordering was easy and great customer service.

Date of experience: September 8, 2023
Canada
1 review
0 helpful votes
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The bathing suits fit to form and size!
September 8, 2023

The company promptly refunded when an item was returned so I ordered something else instead!

Date of experience: September 8, 2023
Arizona
1 review
0 helpful votes
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Quality was better than I expected
September 8, 2023

The item I ordered fit because I order one size larger...they run a little small for the USA.

Date of experience: September 8, 2023
Canada
1 review
0 helpful votes
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Good Site
September 8, 2023

Modlily is a legitimate site and clothes are of competitive department store quality. My sizes were available in most styles I liked, and are true to the size chart measurements. You have to check each item for size, though, as in some you'll need to either go up or down a size. Delivery took over a month to get to me in Ontario Canada but overall a good experience.

Date of experience: September 8, 2023
Tennessee
1 review
0 helpful votes
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Orders
September 8, 2023

You get your product at a reasonable amount of time. Products fit good.

Date of experience: September 8, 2023
Michigan
1 review
0 helpful votes
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Cutest Tankini Bikini Short Sets!
September 5, 2023

These are the cutest! They arrived looking exactly as pictured and pretty quickly! Love 'em and I'm sure I'll order more :)

Date of experience: September 5, 2023
Minnesota
1 review
0 helpful votes
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As pictured
September 4, 2023

Size and quantity of fabric. Would order from again.

Date of experience: September 4, 2023
South Carolina
1 review
4 helpful votes
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Still waiting
October 2, 2023

On my last order, I received only one shirt. I am still waiting on the other three. The one I received is the white one. I'm still waiting on the other three. Please let me know what's going on with this order.

Date of experience: September 2, 2023
Georgia
1 review
0 helpful votes
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Excellent
September 2, 2023

Everything I ordered was perfect. The sizes are true to size. I love the fact you can order different size tops and bottoms for your outfits. I'm a medium bottom and large to X-Large tops. I definitely would buy from them again been very happy with what I bought so far. There swim suits are very nice I have 4.

Date of experience: September 2, 2023
Colorado
1 review
1 helpful vote
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Cheaply made clothing
September 30, 2023

Cheaply made shirts and that's just putting nicely. Cannot return because of the return policy date do not receive the shirts until after the return date.

Date of experience: August 31, 2023