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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
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Easy to buy. Quick to deliver. Sizing was spot-on.
The tops I purchased with Modlily are not the same drab designs. The mix patterns with solid colors in a way the looks terrific.
Very please with my first experience with ModLily. Exactly what I ordered, good quality. I will order again, that is for sure.
I placed an order for 5 tops and then a separate order for another top that was to ship towards end of October. I'm still waiting. I haven't received any of the tops ordered as of today.
The items came seemed low quality. Would not let me return them at 45 days. The items ran small
I ordered this for private wedding ceremony for my son and daughter in law. This outfit worked out well. It fit well and quality was good. My bra showed slightly at the middle of my back. Keep in mind when ordering a one piece of any outfit, you have to remove everything to used restroom. This can be tiresome when wearing from noon to 11:30pm. All and all I was very happy with the outfit and the price. I believe it took about 2 weeks to arrive.
The 3 sweaters I purchased are amazing. Well made, perfect size. Wash well. I would definitely order again.
Would like to return it but no instructions on to do so
Would like help in doing so
The dress I ordered looked exactly like the one I received. The fit was perfect and I received a lot of compliments.
I absolutely love your site and am hooked as you can tell by my number of orders and always items in my shopping cart. My first order my tops are quite large but I have already disposed of the bags they come in and you can see I went down a size and they are perfect. If I were to send back the too large ones for a size down am I penalized or what can we work out? I believe there were 4 of them. Thank you ModLily
I was not pleased with my purchase. The quality of the material was not good. The picture was beautiful online, but in actuality, the real thing looked nothing like the picture. Not your fault, I take the blame because I had misgivings initially about ordering online. Thank you!
Advertise bu3 get one free. Creditbwill be taken at checkout. Never happened. Andvtheybwould not credit my ac$#*! only a coupon credit for next order. Scam alert
They have a weird return/exchange policy. Never ordering from this website again!
Modlily has good products at great prices. Fit is on, fast delivery, great styles and colors as well as larger sizes which are just as nice as their smaller counterpart. I heartily recommend.
Experience is good it's clothes sizing I have problem with
Have not received two of my orders. Taking longer than I thought it should of taken
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

