I ordered 4 clothing items. One item was damaged during transport. Modlily graciously dealt with that return. I needed to return the other three items, as they did not fit or work for my occasion, but communication via my email as directed by Modlily did not address my return request, and looks like I'm not getting a refund.

Horrible not customer support or phone number to call or a return slip

Delivery is always on time. Clothes excellent quality and size correct.

Every time I wear your tops, I get compliments. Also, the tops fit me well.

The shopping experience itself and service were fine. I was disappointed in the quality of the merchandise. The fabrics were beautiful colors, but very substandard in quality. They didn't fit well and were very cheaply made.

Buy 2 get 3 free was the reason for buying. At checkout I was charged for every item. Rip Off

I waited till the last minute to shop for vacation clothes. ModLily had most everything I wanted in stock. The selection was great. Everything was delivered promptly and in time for my trip and the best thing was everything fit.

It was so easy to order and came very quick beautiful green

I ordered a dress and mistakenly made a double order of the item. When I realized the error, immediately made contact with help personnel on Chat site they have. Help was immediate, easily solved, personnel helpful and understood the mistake. Non-stressful.

The clothing is very nice. Delivery took a long time

I ordered 3 bathing suits from Modlily and the website advertised "free returns." I would not have ordered had there not been an option for return. When I received the order, the bathing suits were poorly made--primarily due to sizing issues that did not line up with the size charts on their website. The bust size was completely "out of whack." I was hanging out on the top, sides, everywhere. The bottoms were supposed to be waist high, but were hip-hugger and the stride in one of the suits was way too short. When I tried to return the items, suddenly two of them swimsuits are not returnable as they were classified as "flash sale." Interestingly, they were two the most expensive items I ordered. Won't buy from them again -- buyer beware, read all the fine print and anticipate a poor return experience should you need to return items.

Experience was good delivery great. Only one major complaint kept receiving adds from you same old.
I did unsubscribe so many times and still in they came. Unfortunately that's why I'm unhappy.
Thanks

This is the second time I've ordered from Modlily and will keep ordering from them. Good quality and good price.

Modlily were great to work with for returns. Even across the miles to Australia

I've ordered 12 shirts or tops with no problems. Ordered 3 tops recently and not one of them did I really like and one tops material I really did not like the feel of. I would like to get credit to order 3 new selections. Where do I send them to get credit? Thank you!

Very easy to order and sizing is true. Quality is good

The suits were nice but i was charged separately for the bathing shorts it never told me that a surprise th

My experience was great, thank you.
Possibly will purchase more, soon!

I think it is ridiculous the cost for the buyer to send back items that don't fit. You want a tracking number which is even more expensive. $50 to send a small package back is crazy. Will not purchase again at this cost. Will stick to other companies that don't charge to send back.