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Modlily

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
835
value
471
shipping
484
returns
387
quality
452
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We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Coat
November 9, 2023

Waited a long time for my coat but werth the wait the fit is good and I love the colour

Date of experience: November 8, 2023
Spain
1 review
0 helpful votes
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Exvellent
November 9, 2023

Easy website, quick delivery and lovely clothes. Highly recommended

Date of experience: November 8, 2023
Arkansas
1 review
0 helpful votes
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All tops look very cheap like they came from walmart

Date of experience: November 8, 2023
Canada
1 review
0 helpful votes
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CJ
November 8, 2023

I have placed several orders and I am very happy with my purchases. The clothes fit well and are comfortable. I will continue to order clothes from ModLily!

Date of experience: November 8, 2023
Oregon
1 review
0 helpful votes
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Love my shirts!
November 8, 2023

I think the shirts I bought are very good quality, true to size and I love them!

Date of experience: November 8, 2023
Michigan
1 review
0 helpful votes
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Sizing
November 8, 2023

Sizes are true to size. I ordered from another company and their sizing was not at all true. I will probably continue to shop Modlily for my tops.

Date of experience: November 8, 2023
Australia
1 review
0 helpful votes
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ModLily Tops
December 1, 2023

I purchased 3 tops which I am dissatisfied with. The tops are shorter in the back than in the front, which is not shown onn the models wearing them.

Date of experience: November 7, 2023
Michigan
1 review
0 helpful votes
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Satisfying
November 8, 2023

I'm pleased My with My purchases and looking forward to More purchases. Your products are have good Material, the Only draw back to your Company is your Sizing Chart, I don't feel it's really Accurate, but All in All I like your Company

Date of experience: November 7, 2023
Tennessee
1 review
0 helpful votes
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Good quality
November 7, 2023

Everything I have purchased has been good quality and fit to size. The jackets however you need to size up unless you like them to fit snug. I am very pleased with their products

Date of experience: November 7, 2023
Michigan
1 review
0 helpful votes
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Have ordered many items over the years, and have not had any issues with any of my purchases. The quality of the product is excellent and the way you can track your purchase, helps a lot.

Date of experience: November 6, 2023
Wisconsin
1 review
0 helpful votes
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Excellent product's
November 7, 2023

Each top that I bought is well made and the material is so soft.

Date of experience: November 6, 2023
South Carolina
1 review
0 helpful votes
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Needed something special for a black and white wedding and it was perfect

Date of experience: November 6, 2023
Iowa
1 review
0 helpful votes
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Return policy
December 1, 2023

I accidentally ordered 2 of the same shirt and was not able to cancel the first shirt even though nothing had been shipped.
So I'm stuck with two of the same shirt.

Date of experience: November 6, 2023
Texas
3 reviews
0 helpful votes
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Good designs
November 7, 2023

The clothes are very unique, my only issue is that are all made with polyester and are very warm to wear, even the short sleeve ones.
I would love to see some clothes that are made of cotton and maybe some that are not tummy control.

Date of experience: November 6, 2023
Utah
1 review
0 helpful votes
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My experience with Modlily
November 7, 2023

I have ordered many times from Modlily, and have been extremely happy with my purchases. The clothes are well made and I love that the fabric they use has some polyester in it. The clothes wash up beautifully. They orders are delivered in a timely manner.

Date of experience: November 6, 2023
Canada
1 review
0 helpful votes
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True to size
November 6, 2023

I have been ordering for over a year and never had to send anything back. Fast delivery. Very happy

Date of experience: November 6, 2023
Illinois
1 review
7 helpful votes
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Return seem to have a glitch
December 1, 2023

I ordered 4 clothing items. One item was damaged during transport. Modlily graciously dealt with that return. I needed to return the other three items, as they did not fit or work for my occasion, but communication via my email as directed by Modlily did not address my return request, and looks like I'm not getting a refund.

Date of experience: November 6, 2023
Pennsylvania
1 review
0 helpful votes
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Horrible not customer support or phone number to call or a return slip

Date of experience: November 6, 2023
Spain
1 review
0 helpful votes
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Complete Satisfaction
November 6, 2023

Delivery is always on time. Clothes excellent quality and size correct.

Date of experience: November 6, 2023
Wisconsin
1 review
0 helpful votes
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Stylish
November 6, 2023

Every time I wear your tops, I get compliments. Also, the tops fit me well.

Date of experience: November 6, 2023