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Modlily

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
835
value
471
shipping
484
returns
387
quality
452
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We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Beautiful
December 12, 2023
Updated review

So love any item I have ever had from ModLily. They are extremely good quality and fit perfectly. Canno fault them.

Date of experience: December 12, 2023

Christmas tops
December 27, 2022
Previous review

I love Modlily. They have never let me down. Their goods are really good quality. I got a total of 4 tops and love them. Cannot recommend them enough.

Date of experience: December 27, 2022
Michigan
1 review
0 helpful votes
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Very good
December 12, 2023

Everything fit great made well very nice will buy more

Date of experience: December 12, 2023
New York
1 review
0 helpful votes
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My go-to for clothing!
December 11, 2023

Modlily has the styles, fabrics and designs that I love, at very reasonable prices. The website is easy to navigate, and my purchases always arrive on time.

Date of experience: December 11, 2023
Maryland
2 reviews
0 helpful votes
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True to size
December 11, 2023

I recently order 4 new shirts. They fit perfect. I love that they are roomy in the abdomen.

Date of experience: December 11, 2023
Indiana
1 review
0 helpful votes
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Disappointed!
December 18, 2023

Placed order (over 20 days ago) still waiting on the order to be delivered to me!

Date of experience: December 11, 2023
Florida
1 review
0 helpful votes
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Shopping
January 11, 2024

The style and clothes are great, but sizes do vary----it may take a small in this shirt and than a large in another. My measurements according to the charts are a small. But a lot of the mediums run really small and the larges are huge. But this is not a big problems because I share the clothing with my family.

Date of experience: December 11, 2023
Canada
1 review
0 helpful votes
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Very nice
December 11, 2023

Items delivered when expected, good quality and fit

Date of experience: December 11, 2023
Ireland
1 review
0 helpful votes
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Disappointed with quality
December 4, 2023

Quality not as good as I hoped and not as good as the photos disappointed

Date of experience: December 4, 2023
Canada
2 reviews
0 helpful votes
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My first order came in this week. I have to return one item. I was given a couple of addresses in the US to ship the item back to and then they would refund me but I am responsible to pay for the shipping. I live in Canada. It would cost me more money to send it back to get the refund. It makes no sense to return it. I asked for a telephone number to talk to someone but the Chat support said I can't get a telephone number to talk to anyone. I took a second step to reach out again via FB Messenger only to go through the same thing. They gave me an email address to write to. So I took that step...and of course no one answered. I reached out through Messenger again and no one is responding. Not worth it.

Date of experience: November 23, 2023
Canada
1 review
0 helpful votes
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Wonderful clothing
November 19, 2023

I am very happy with the clothing I purchased from Modlily, the material is good quality and washes well, and the fit is true to size

Date of experience: November 19, 2023
Ohio
1 review
0 helpful votes
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Never received my order
November 19, 2023
Updated review

I placed and order on 9/23 i never received my order. After many emails back and forth and no update on the tracking # i disputed my charges. Today is 11/18 and it still hasn't arrived. Highly disappointed because i really wanted the bathing suit and i also researched the reviews

Date of experience: November 18, 2023

A month and still no order.
November 19, 2023
Previous review

I ordered a bathing suit on 9/23 and still have not received it. I have emailed customer service to only get the same response. Tracking number is a joke, there have been no updates sincen9/26 and today is 10/20. I will never, ever order from them again! Buyers beware!

Date of experience: October 20, 2023
Pennsylvania
1 review
0 helpful votes
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Delivery
December 6, 2023

Package has been supposedly in NY for days. I have not received order yet!

Date of experience: November 11, 2023
Wisconsin
1 review
1 helpful vote
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Everything looks good. Not made cheap and fall apart after wearing it for awhile.

Date of experience: November 10, 2023
Illinois
1 review
0 helpful votes
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Gorgeous colors and great material!
November 10, 2023

So easy to order and you get coupons! The clothing is very nice and comfortable. I also purchased some earrings, and they are stunning. Good prices and I receive my order quickly.

Date of experience: November 10, 2023
GB
1 review
0 helpful votes
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Nice swimwear
November 10, 2023

Items came quickly well packed good quality I've shopped before everything is well made and very different you won't see the same swimwear round the pool

Date of experience: November 10, 2023
Arizona
1 review
0 helpful votes
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Very satisfied
November 9, 2023

Was helped immediately and professional. Liked your service

Date of experience: November 9, 2023
Utah
3 reviews
0 helpful votes
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Modlily experience
December 6, 2023

I'm very happy with Modlily clothes. They are really cute. But there are a couple of problems with the sizing and delivery. Each item is sized a little differently. Even though I always check the size guide sometimes the items don't fit when I receive them. Also, shipping takes a very long time before you finally receive your order.

Date of experience: November 9, 2023
Virginia
1 review
0 helpful votes
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I love ordering from Modlily.
November 9, 2023

I received what I ordered in a timely manner. Everything was in the shipment and everything fit like I wanted it to.

Date of experience: November 9, 2023
South Dakota
1 review
0 helpful votes
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Good experience
November 9, 2023

Clothes are true to size and fit well. Really like the swimsuit.

Date of experience: November 9, 2023
GB
1 review
0 helpful votes
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Coat
November 9, 2023

Waited a long time for my coat but werth the wait the fit is good and I love the colour

Date of experience: November 8, 2023