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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Business Highlights
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Returns
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Product
Customer Service
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Modlily Reviews Summary
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
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I ordered and received 2 bathing suits. I I love and fits great. The 2nd one the fit is not great so I'm trying to return it but your email instructions don't work. I tried emailing with no response 😡
Takes a long time to get the order & the product was not like I expected.
Great easy use of web site fantastic products sizes as stated beautiful looking products
I have purchased items twice now and am very pleased with all that I have purchased. The clothes are perfect.
I love everything I've ordered from Modlily! Most everything runs true to size. Just wish the delivery was faster
I have bought from modlily 3 times, the quality of the material is what bring me back. Other sites may be cheaper, but you get what you pay for. Will continue to purchase Modlily.
Items were well made, looks real classy. Took a little long for delivery.
Beautiful clothing! But too expensive! The time between ordering and receiving is far too long!
Still waiting for my order was supposed to be here today. Now another month not happy. Will not order again.
I like the products but shipping is slow. Also I went to leave a review for a product and it says I did not purchase the product so I couldn't review it.
Very easy online ordering experience. Notifications regularly sent on when product would be delivered.
Always product are great. Never disappointed sizes are right on. Beautiful clothed
I placed an order early this month and was wondering where my order was- sent an email only to find the items had not been sent yet… was told they would be shipped in a few days. I'll be happy when they arrive
Delivery was quick ordering very easy can pay monthly if required a great variety of outfits very helpful
Shipping takes too long. Still have not received my clothes.
Extremely happy with my swimsuit. The sizing on the website is correct. I was a bit concerned as it is the first time I've bought bathers online. They fit perfectly and feel so nice to wear. Already getting compliments! The delivery time was spot on!
No status on shipment.
Had computer issues which ended up cancelling my order and I couldn't get help in reinstating the order or receiving a status. Couldn't get a refund to my credit card. The refund was held and I had to order from them to get my money back, and still haven't gotten my order or a status.
My package was not delivered by usps as they stated. Had to have it tracked down.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members