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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
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Very satisfied with everything I purchased from this company. Even when I experienced a problem, they were right on it, and made it good. Clothes are of decent quality, and,stylish. You won't be sorry you ordered from modlily
I have been pleased with my purchases, and with the delivery of the items.
I love the shirts I have received, however, 3 out of 5 shirts ordered have yet to arrive. I received 2 shirts in 3-3 1/2 weeks. The balance of the order has yet to arrive after over a month. Great products, but very slow shipping!
They have no live people to talk to and the live chat can be very frustrating. I was told my order was cancelled and then it came in the mail
It's easy to say an item had a peculiar smell when they don't find any issues with your garments. All 10 items were tried on and put back in the same bag they came in immediately. If one had a smell they all should have had the same smell. And then not to refund the money is unacceptable. This happened on two separate large orders.
I hope that you share this. I sent back a top through Royal Mail oh the 7th February I paid £5.39 to send it my ref no is KL*******GB. I haven't had any payment back in my bank yet
I have not received the top I ordered on January 29th. I'll be happy to review when I receive it. Hopefully it will be here soon.
Love the swimsuits and their patters to choose from. My only problem is all my tops fit but the bottom shorts are way too short for the older generation and I had to go to another store to find some longer shorts that would work.The shipping is exceptional! Keep up the good work!
Still have not received anything and no communication as to why. When I track the message says "doing the best that we can"! Really?!?
I enjoy reviewing the ads deciding if I want to purchase
Some of the items I received had to go back due to sizing or quality issues, I did not like the fact that they take out the return shipping from my refund.
Their clothes fit perfectly and are true to size. Their styles and color are also awesome too.
I just love the tops that I have gotten from you. They fit perfectly.
I had no problems ordering and am very happy with the products I got
I bought a bathing suit and I love it!
So I just bought another one.
Fast service and the product is second to none. The selection is vast and the sizing is true.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

