Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
That's incredible service & a business wanting to "make it right"! I very happy with this response & will be happily shopping some more on Modlily! Thank you!
Everything I bought has been really lovely no problems, nothing to send back. Would use again.
I'm a skeptic when it comes to buying clothes online but I really don't like going to the stores and rummaging through their racks only to try on clothes that doesn't flatter my 52 year old body. I desperately needed a swimsuit. I saw an add on instagram. I closed my eyes and took a leap of faith. I'm so glad I did. This was a great process! I am in love with it! It's almost to pretty to wear for just any occasion, so I will need to get another one for casual occasions 🥰. It's made very well and it fit even better! I think I have found my swimsuit that fits beautifully and comfortably and it doesn't have a skirt 🥹. I recommend you give them a try! Keep making great clothing!
I was very pleased with the swimming suits I ordered, my package arrived sooner then expected, the fit was true to size
Modlily has an excellent selection or fashionable women's swimwear. Their selection is the best I have seen from most retailers. The products are well made and the fit is a little on the large side. The customer service is excellent however it is mostly done through email. The product I ordered was not available in the size selected so I had to wait a a couple weeks longer to receive the product.
I have never ordered from ModLily before. The order took longer to arrive, than expected. I was surprised at the quality and how much I liked the clothing. I will definitely purchase from here again.
I love shopping with Modlily. They have some of the best designs and I always receive many compliments on them..
The most not reason I gave it the rating I did because it took weeks for it to be delivered
Shipping is a little long but worth it. Great bathing suits!
I bought two tops, one a top and one a sweater to find out what the fit and quality of your clothing. I am pleased to say they both are a very good fit and the quality of the fabrics are excellent. I will be ordering again in the future.
Fit perfect based on their sizing info. Nice material and exactly as described!
So easy, love the stylist clothes, fit well, easy care
It seems as if the tops were made just for me. Great quality washed well and tons of compliments!
I ordered a bra that took forever to get here and it wouldn't even fit a girl that is exsmall it came with no return address or anything else.I will not be ordering from them again.Not happy at all
I have had nothing but positive interactions with this company. Clothing is well made and great material.
I want to return two items. Clearly, I need a degree in Rocket Science. Total Bull$#*!! It took my order forever to arrive. If I don't receive a refund, I will report it to the BBB! There are a lot of complaints filed with the BBB. I should have read the reviews. I will never order again and tell everyone I know not to order!
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.


Thank you for your recognition. We will continue to provide excellent service